**_What Customer Billing Services Contributes to Cardinal_** **_Health_**

Customer Billing Services is responsible for proactive research, customer and supplier inquiries, and dispute resolution all with a concentration on customer billing accuracy, acting as a liaison with internal and external key stakeholders. Services multiple customer accounts and/or processes in a fast paced and highly analytical environment.

**_Responsibilities_**

Work in conjunction with account management team and/or customer regarding invoicing & billing related issues

SalesForce case work, including, but not limited to credit/rebills and invoicing issues

Work collaboratively with other functional areas in root cause analysis and problem resolution

Engage customers in billing process change recommendations and managing customer expectations

Train and assist account management team in billing practices to mitigate customer inquiry case work

Applies knowledge of standard OptiFreight processes to resolve unmatched transactions

Process customer PO Files, customer File Shares, and customer reporting as required

Review customer transactions prior to invoicing to ensure accuracy

Attend internal and external meetings associated with problem solving billing issues for specific customers

Proficient with Microsoft Excel, Microsoft Word, SEQL Server, and other OptiFreight systems

**_Qualifications_**

Bachelors degree in business related field, or equivalent work experience preferred

Knowledge of financial processes, systems, controls, and work streams.

Experience working collaboratively in a finance environment coupled with strong internal controls.

Possesses understanding of service level goals and objectives when providing customer support.

Ability to respond to non-standard requests from vendors and customers.

Possesses strong organizational skills and prioritizes getting the right things done.

**_What is expected of you and others at this level_**

Applies basic concepts, principles, and technical capabilities to perform routine tasks

Works on projects of limited scope and complexity

Follows established procedures to resolve readily identifiable technical problems

Works under direct supervision and receives detailed instructions

Develops competence by performing structured work assignments

**Anticipated hourly range:** $21.50 per hour - $30.69 per hour

**Bonus eligible:** No

**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

**Application window anticipated to close:** 06/15/2024 *if interested in opportunity, please submit application as soon as possible.

_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._

_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._

_To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)