Domestic FTL-LTL Coordinator

Join Our Dynamic Team!

Are you ready to be part of a thriving back-office team that powers logistics solutions for top-tier companies in the United States? Look no further!

At BOIS, we're not just offering jobs; we're providing opportunities to shape the future of logistics support services. Join us as we redefine efficiency, reliability, and excellence in back-office operations.

The role entails strategically sourcing and aligning trucking companies with our client's shipment portfolio, ensuring seamless coordination from pickup to delivery. This encompasses the execution of strategic customer support initiatives, including both outbound and inbound calls to trucking companies nationwide. In addition, you will be responsible for overseeing shipment tracking and promptly addressing any arising issues to ensure the smooth and efficient transportation of goods.

Duties and Responsibilities:

• Conduct outbound/inbound calls to carriers in the client's internal and external networks.
• Negotiate and sell competitive rates for our client's shipments.
• Supervise the track and trace of the shipments.
• Proactive in communicating daily with the trucking companies you will work with.
• Handle shipment exceptions.
• Resolve issues related to the shipments and communicate them to account management.

oPricing too high, transit too long, etc.

• Maintain and develop positive business relationships with clients.
• Collaborate with other departments as necessary to meet client requirements or win business.
• Maintain competitive margins to win business.

Requirements:

• Demonstrates strong analytical thinking skills.
• Exhibits the ability to work independently.
• Possesses exceptional organizational skills.
• Embraces a sales-driven attitude.
• Excels in multitasking.
• Proficient in utilizing Microsoft Office tools.
• Brings problem-solving expertise to the table.
• Showcases a customer service-oriented approach.
• Demonstrates excellent written and verbal communication.
• Fluent in English at the B2-C1 proficiency level.

Education:

• Technologists or professionals who graduated or are studying careers related to Logistics, Business administration, Business, and International relations.
• High school graduates and technologists in other areas but looking for a career in logistics are also considered.