Senior Technical Officer

Responsibilities:

•Execution of service and maintenance workflow.

•Liaise closely with client representatives on all service/maintenance related issues.

•Mentor a team of service team members.

•Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.

•Manage day-to-day client interactions and expectations for optimal results.

•Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.

•Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.

•Ensure that works carried out are in compliance with the Workplace Safety and Health Act.

•Perform any other technical tasks as and when required.

Requirements:

•Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.

•Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

•Good interpersonal and problem solving skills.

•Independent, self-motivated individual whom is able to work under minimum supervision.