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Associate / Senior Associate Airport Operations (Safety, Security & Compliance)

POSTED ON 5/2/2025 AVAILABLE BEFORE 5/14/2025
Singapore Airlines Singapore, Singapore Full Time
Job Description

The successful candidate will be a part of the Airport Operations (Safety, Security & Compliance) (AOSCC) team, under the Customer Services & Operations Division.

Key Responsibilities Include

  • Administration for AOSSC (Load Control)
  • Assist with email queries from stations and Centralised Load Control Centres (CLCs) on Load Control matters.
  • Maintain and update changes to Loading Instructions and Trim Chart as and when required.
  • Other duties as assigned.
  • AOSSC (Load Control) Procedures and monitoring of Centralised Load Control Centres
  • Assist to review current CLC process to address gaps, reduce errors and improve efficiency.
  • Assist with Load Control related delays and incidents.
  • Perform annual audits on the CLCs based on SIA CLC Audit Checklist.
  • Conduct Load Controller Certifications for CLCs Load Controllers.
  • Updating of CLCs Load Controllers Loadsheet Certification in FM Altea.
  • FM Altea (Load Control)
  • Assist with FM projects and initiatives.
  • Perform FM Altea UAT for Load Control projects and initiatives.
  • Support Services
  • Provide Load Control Support for new stations.
  • Initiate and/or conduct investigations for Aircraft Ground Incident Reports (AGIRs) and Hazard Reports (HZR) raised in ISMS (SIA Incident Management System)
  • Liaise with stations and CLCs to investigate aircraft ground incidents and hazards to determine their occurrence and to come up with preventive/mitigation measures.
  • Review HIRA annually for HO and guide stations on their annual HIRA review.

Requirements

  • Diploma in any discipline.
  • Experience in load control, airport and/or flight operations is preferred.
  • Good organization skills.
  • Attention to detail.
  • Effective communication skills.
  • Good interpersonal skills.
  • Critical thinking skills.

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