BI Analyst

About Care

Care is a healthcare technology company headquartered in Singapore, focusing on innovative digital solutions in the medical and healthcare field. We work closely with Raffles Medical Group to develop the Raffles Connect App, a leading platform for integrated healthcare services. Our team in Singapore oversees product, operations, technology, and sales, while our core software development team is based in Vietnam. Together, we’re dedicated to improving healthcare accessibility and quality through technology.

Position Overview

As a BI Analyst, you will be responsible for uncovering business insights through data analysis and reporting, contributing to the organization’s data-driven decision-making culture. With 5–7 years of experience, you are expected to work independently, apply analytical rigor, and collaborate cross-functionally to translate business questions into data insights.

Key Responsibilities

• Partner with stakeholders to gather requirements and translate them into impactful dashboards, reports, and data insights.
• Analyze structured and unstructured data to identify trends, patterns, and key performance metrics.
• Identify actionable insights that drive strategic and operational decisions.
• Translate complex datasets into meaningful narratives and business recommendations.
• Design and develop dashboards and self-service reporting solutions using tools such as Power BI, Tableau, or Looker.
• Work with data engineering teams to define data requirements and ensure data availability and integrity.
• Communicate findings and recommendations clearly to business and technical takeholders through reports, presentations, and visualizations.
• Perform ad-hoc analysis to support product, operations, finance, and marketing initiatives.
• Ensure data governance standards are met in reporting practices.
• Monitor and improve the usability, performance, and accuracy of BI assets

Qualifications

• Bachelor’s or Master’s degree in Data Science & Analytics,
  Business Analytics, Statistics, Computer Science, or a related field.
  5–7 years of experience in BI analysis, data analytics, or a similar role.
• Strong proficiency in SQL for querying and analyzing data.
  Experience with BI/reporting tools such as Power BI, Tableau, Looker, or equivalent.
• Familiarity with data modeling concepts and experience working with large datasets.
• Strong critical thinking and analytical problem-solving skills.
• Ability to synthesize complex data into actionable insights.
• Strong verbal and written communication skills, including experience presenting to stakeholders.