Senior Associate, Administrative Retail Management Support

About the company

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

Job Responsibilities:

Compliance and Operational Risk Management:

• Act as the central liaison/contact person in relation to all compliance matters;
• Oversee the compliance matrix programme within Retail Services;
• Ensure that TRs adhere to the prevailing Policies, Guidelines and Procedures;
• Maintain and update internal Policies and Procedures and/or Standard Operating Procedures to address laws, regulations, guidelines issued, wherever applicable;
• Track and report non-compliance incidents, ensuring timely resolution;
• Provide regular review, status updates and recommendations to Management on any non-compliance issues;
• Performs quarterly Regulatory Compliance Self Assessment reviews.

Administrative Support:

• Manage daily office operations;
• Facilitate administrative needs of TRs;
• Support general administrative tasks to enhance workflow efficiency.

Operational Support & Stakeholder Engagement

• Serve as the main liaison between Management, HR, Compliance, and other departments to ensure smooth operational processes;
• Ensure clear communication and alignment of expectations on operational matters across various stakeholders;
• Facilitate discussions to refine and improve administrative and compliance processes;
• Gather feedback from stakeholders to continuously enhance TR experience and operational efficiency.

Reporting and Analysis:

• Track and report on non-compliance incidents;
• Provide regular status updates to Management on compliance and administrative areas and recommend enhancements.

Job Requirement:

• Able to converse in both english and mandarin to communicate with external clients/stakeholder
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• 2-3 years of experience in administrative support, compliance, or operational roles.
• Diploma or Degree in Business Administration, Finance, Compliance, or a related field.
• Adaptable and able to work in a fast-paced environment.
• Positive attitude with strong interpersonal skills.
• Results-driven and able to take initiative.
• Resilient with a keen attention to detail.
• Critical thinker with strong problem-solving abilities.
• Team player who can collaborate effectively across departments.
• Presentation skills to facilitate discussions and reporting.