Service Operations Analyst

Are you the NEX T Service Operations Analyst?What we value:Degree, CET or equivalent in a computer related subject;Enthusiasm combined with a collaborative attitude;Excellent communication skills, both oral and written;English is a must, as it will be used on a daily basis to communicate with other teams and customers;Excellent interpersonal skills;An affinity with:O/S (Windows, Linux and/or Solaris);Database (MS SQL/Oracle);Monitoring Systems (Nagios);Network (Juniper/Cisco);Security (TCP/IP, TCPdump, Nessus, Snort);Desirable:Knowledge of financial markets;Knowledge of Equities and Derivatives financial instruments (e.g.

Futures, Options/Warrants);Knowledge of ITIL framework and processes.Scripting language (Shell/Perl/PHP/Python).What you can expect from this role:PortoHybridThe responsibilities include prioritizing and progressing the resolution of faults or queries on the full range of systems across all clients, suggesting methods to build and implement measurable improvements to the services, undertaking project work, and implementing changes by performing a QA after any work.Additionally, troubleshooting issues related to the network, database, infrastructure, applications, or security, and contributing to serious incident, change, and problem management are key aspects of this role.Share your CV to ****** with reference NGO