Roster Officer - Corporate

• Corporate Office, Christchurch
• 1.0FTE (40 hours a week), Permanent role
• Monday to Friday 830am – 5pm

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders.

About the Role

The Rostering Support kapa (team) is a fundamental part of the Human Resource Shared Services (HRSS) whānau (family). They tautoko (support) the largest workforce in the South Island ensuring we pay our kaimahi (staff) accurately, on time, every time. They’re hard-working and dedicated delivering their mahi (work) to high standards putting the kaimahi (staff) at the centre of what they do.

Key everyday responsibilities include:

• Providing essential support and advice to our managers
• Translating information about who worked what and when into wages
• Being the gatekeeper to good quality payment data

Alongside this, there are always projects and initiatives that need to be supported too:

• Collaborating with colleagues and kaimahi (staff) to review and continuously improve the way we work
• Training and support of our people leaders and roster transactors
• Making sure we comply with legislation
• Helping prioritise work
• Providing information for audits

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3. For further information about the administration and clerical pay equity settlement - Administration and Clerical Pay Equity – Te Whatu Ora - Health New Zealand

About the Team

Our team is made up of 9 fantastic specialists who are very inclusive, friendly, supportive and celebrate the wins/milestones. As a Roster Officer, you’ll report into the Rostering Support Team Leader.

We are located in the Corporate Office, Christchurch City Centre. The ability to work from home on occasion and have flexibility of hours is also a possibility.

About you

To be successful in this role, you should be comfortable in a complex, diverse and fast-paced work environment. We need someone who’s resilient, driven, works well under pressure and is unphased by delivering to deadlines while achieving a high level of accuracy. This role would suit an energetic problem solver with a keen eye for detail who can adapt their style and focus when the need arises. Drive and determination to deliver excellent customer service is a must.

You’ll be working with complex reports so should have an intermediate knowledge of systems and reporting tools. Being familiar with employment agreements and the various aspects of paying people would be ideal, as well as experience of the health sector or other large 24/7 organisations.

Your skills should include:

• A team player who values diversity and enjoys working with people from all backgrounds.
• Being familiar with Microsoft Office (Excel, Word, Outlook)
• A basic understanding of the mechanics of paying people
• Problem solving and conflict resolution
• Accurate data entry and good attention to detail
• The ability to meet tight deadlines
• Being customer focused

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers’ portal by Sunday 11th May. If you have any questions about the role, please contact Nila at nila.gopal@TeWhatuOra.govt.nz