Authorization Associate Manager

The Authorization Associate Manager provides consultation internally and externally with a focus on excellent customer service to schools. The Authorization Associate Manager is the first point of contact for schools and manages the relationship with schools throughout the authorization process. In doing so they develop, plan and manage the schools journey by counselling them through authorization in order to help schools move from candidacy to program implementation/IB World School status.

Location: IB (International Baccalaureate®) Global Centre, The Hague - The Netherlands (required)

Salary range 51.135 EUR - 63.919 EUR annually (The Netherlands)

Job Type: Full-Time, Fixed term position (4 months)

About the IB

If you're looking to work for a global organization with a meaningful mission, and with colleagues all over the world, then the International Baccalaureate® (IB) may have the ideal opportunity for you! The International Baccalaureate provides world-class educational services to over 5,500 schools across 159 countries. A career at IB is not just a job; it’s an opportunity to work with an innovative world leader in education services and contribute to our 50-year mission of creating a better and more peaceful world.

About the job

This role provides consultation internally and externally with a focus on excellent customer service to schools. The Authorization Associate Manager is the first point of contact for schools and manages the relationship with schools throughout the authorization process. In doing so they develop, plan and manage the schools journey by counselling them through authorization in order to help schools move from candidacy to program implementation/IB World School status.

Key Responsibilities

• Coordinate and align the Authorization for schools with internal IB stakeholders in regular organized meetings and ensure timely involvement and participation.
• Act as a first point of contact for schools in order to build and maintain a strong relationship and monitor their developments and performance. Initiate actions in close collaboration with schools to continuously increase performance and results Act as a strong internal advocate for school needs, during authorization. Network and collaborate with relevant internal and external relations, stakeholders, partners, customers and organizations.
• Maintain the quality assurance of authorization through reviewing all applications and reports for the assigned school authorization portfolio.
• Initiate, manage and/or contribute to IB projects to represent the interest of schools and ensure an execution and delivery, within project objectives and specifications
• Develop and implement a communication plan for the assigned school authorization portfolio and communicate regularly with internal and external stakeholders (online communities, school relations etc.) based on identified school needs and new IB developments and offerings.

About you