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Skills/Experience |
Experience working on a help desk or call center supporting software solutions |
Experience providing IT application support. |
Experience researching and resolving escalated problems. |
Experience with help desk software (e.g. ticketing systems like ServiceNow, knowledge bases). |
Experience with call handling. |
Full Time
Business Services
$60k-75k (estimate)
04/24/2024
06/23/2024
everestconsulting.ba
MCKNIGHT, PA
25 - 50
2009
GIL KITES
<$5M
Business Services
The job skills required for Help Desk Technician include Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Technician positions, which can be used as a reference in future career path planning. As a Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Technician. You can explore the career advancement for a Help Desk Technician below and select your interested title to get hiring information.