Suanne LLC dba Aaron's Sales and Lease is hiring for a Customer Accounts Manager for their Clarksville, TN location. Aaron's provides a fun and positive environment for our associates and a place where building relationships with our customers is key! As a Customer Accounts Manager you will have the opportunity to learn the various facets of our business to help build a foundation for a career at Aaron's. In addition to supporting the overall needs of the store by assisting other associates, you will be primarily responsible for the Customer Accounts Department with lease agreement renewals. At Aaron's you are making a difference -- your dedicated attention to each customer helps bring them closer to their goal of ownership. Come see why the difference is personal at Aaron's, connect with us today!

Job Duties:

• Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained
• Meet monthly quotas
• Engage with multiple customers on a daily basis by reaching out to new clients, and by developing campaigns for maintaining customer loyalty
• Implement strategies for retaining customers requesting to terminate or downgrade their account
• Record changes to customer accounts, updating service packages, adding accounts, and removing accounts as needed
• Other duties as requested

Paid Training:

• Yes

Management:

• Store Manager

Typical end time:

• 7PM

Typical start time:

• 9AM

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture

Job Type: Full-time

Work Location: In person