Responsibilities and Duties

• Oversee all aspects of branch management with emphasis on Sales, Service and Parts departments to meet business and branch profitability goals.
• Cooperate and collaborate with internal and external customers to achieve excellent customer service.
• Hire, lead, develop, review, train, and manage branch employees and promote a positive work environment with emphasis on employee morale to achieve high productivity. Effectively manage labor and equipment in the daily operation to comply with company goals.
• Assist Sales team in all areas, including but not limited to preparing quotes, maintaining all literature required, and providing customer follow-up.
• Prepares annual budget and monitors fiscal performance of the branch as compared to budget. Controls branch expenditures and costs.
• Consult with Human Resources regarding personnel issues.
• Responsible for appearance, cleanliness, and functionality of facilities.

Qualifications

• Bachelor’s degree in business administration, business management, finance, economics, or relevant area of study preferred or five years’ experience in the equipment industry.
• Three years successful business management experience within the construction or equipment industry preferred.
• Proven strong organizational, leadership and management skills.
• Ability to work with customers, motivate employees and work with internal departments to achieve desired results.
• Demonstrate an understanding of business operations including Accounting, Credit, Product Support and Sales functions.
• Ability to read and comprehend instructions, correspondence, and memos.
• Speaks and writes clearly and informatively.
• Able to prioritize and plan work activities.
• Ability to effectively present information in one-on-one and small group situation to customers and employees
• Works well with other employees, customers, and vendors
• Ability to communicate clearly and work directly with manufacturers.
• Knowledge of database software, manufacturing software and order processing systems
• Ability to successfully pass a Drug Test and Background Check.

Physical Requirements/Work Demands

• Most working hours are spent sitting down and working on a computer.
• Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed.
• Answering the phone and speaking with customers and employees.
• The noise level in the work environment is usually moderate but can occasionally be loud.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, and/or climb stairs. The employee must occasionally lift or move office products and supplies, up to 20 pounds.