Commercial HVAC/R service company seeks qualified candidates for a Service Coordinator position. The Service Coordinator must be an enthusiastic person who enjoys a fast-paced office environment to be part of our dispatch team. Applicant must be able to multi task, take initiative and be a team player to support others in our office. Dispatch experience a plus.

Duties Include

• Work order management
• Service call handling
• Technician management, tracking and scheduling
• Continuously communicate with the technicians throughout the day
• Processes invoices and ensure proper tracking of services and operating costs
• Assists with all office related functions
• Answer phones and communicate correspondence in a timely manner
• Assists and works with other departments
• Other duties as assigned

Position Requirements

• High School Diploma or GED
• 2-5 years of experience providing excellent customer service
• Strong communication skills
• Detail oriented
• Proficient in the Microsoft Office suite (Word, Excel, Outlook)
• An independent worker but also a team player
• Energetic and upbeat attitude
• Ability to multitask and switch gears quickly
• Ability to support multiple people simultaneously
• Understand importance of confidentiality
• Exceptional organizational skills, including ability to track a variety of information

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person