We are seeking a highly skilled and detail-oriented Collections Specialist to join our dynamic team at Zavation Medical, a leading medical device manufacturer. This role is integral to our accounting department, ensuring the accuracy and efficiency of our financial transactions and collections processes. The ideal candidate will have a strong background in corporate accounting, excellent communication skills, and a commitment to maintaining high ethical standards.

Responsibilities:

• Contacting customers/clients and implementing strategies to collect overdue payments while maintaining a professional relationship.
• Monitoring and managing assigned accounts to identify outstanding debts, updating account status and database regularly.
• Negotiating approved payment plans and settlements with customers/clients.
• Keeping accurate records and documentation of collection activities, payments received, and account statuses.
• Strong written and verbal communication skills are necessary for dealing with clients and internal teams.
• Ability to collaborate with department managers through-out the company to align receivable collection processes and expectations.
• Providing excellent customer service and resolving disputes or queries related to billing.
• Ensuring compliance with collection laws and regulations.
• Preparing and submitting collection reports to management.
• Analyzing financial data and credit records to assess risk and develop collection strategies.

Requirements:

• High school diploma or GED is required.
• Minimum of 5 plus years of experience in corporate collections, credit analysis, or a similar role.
• Proficiency in using collection software, Microsoft Office Suite, and other relevant computer skills. Experience with SAGE X3 and HubSpot a plus.
• Ability to solve problems and negotiate solutions effectively.
• High level of accuracy and attention to detail, especially in record-keeping and financial analysis.
• Ability to work independently.
• Ability to work collaboratively with other departments, such as sales, customer service, and accounting, to ensure effective collection processes.
• Strong organizational and time management skills to handle multiple accounts and tasks efficiently.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to withstand prolonged periods of sitting and working on a computer.
• Must be able to lift up to 15 lbs on occasion.
• Frequent use of hands to handle, control, or feel objects, tools, and controls.
• Regularly required to complete repetitive movements, specifically with the hands.
• Must be able to hear, understand what is heard, and speak clearly.
• Must be able to see details that are less than a few feet away.
• Must be able to safely traverse the administrative and manufacturing area as needed

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Application Question(s):

• Why are you seeking new career opportunities?
• What are you hoping to find in your next employer
• What collection software are you proficient in?
• Describe any experience you have with SAGE X3 and HubSpot?
• Could you give an example of a difficult collection case you handled and how you resolved it?
• Describe a situation where you had to analyze financial data or credit records to develop a collection strategy. What was the outcome?
• How do you ensure compliance with collection laws and regulations in your work?
• How do you manage multiple accounts and tasks efficiently? Can you describe your method or system for doing so?
• How do you approach contacting customers with overdue payments while maintaining a professional relationship?
• This is a full-time, on-site position working in office 40 hours per week. Are you willing and able to work full time in office for this role
• What are you looking for in terms of salary?
• Is there anything else you would like to share in regard to your interests or qualifications for this position?

Ability to Relocate:

• Fenton, MO 63026: Relocate before starting work (Required)

Work Location: In person