About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi’s operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi’s workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

CTI Business Operations enables technology managers across the organization to effectively manage their resources and deliver their commitments in support of CTI's strategy, goals, and performance metrics. This is achieved through the provision of commercial aspects of CTI, analytics and reporting (including expense and productivity), workforce, real estate, supplier management, leadership and talent development, including entry level and pipeline programs, and employee engagement and communications.

The Employee Engagement, Product Marketing, and Change Adoption Team manages and strengthens CTI’s internal employee engagement, culture, onboarding, as well as talent and development initiatives. The team elevates knowledge and understanding of organizational changes and structures within CTI, ensures awareness of technology strategies across CTI and Citi, and drives user adoption through change management and impactful technology marketing.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

The LinuxONE Engineering and Operations Analyst will work with IBM LinuxONE technical domains within Citi Technology Infrastructure. 
You will be expected to develop these products to provide PaaS capability to the IBM LinixONE platform, globally. 
You are passionate about technology and you will develop the vision and implement a plan for future improvements within your scope. 
You will be involved in advanced infrastructure build, problem management, and service improvement.
Responsibilities:

• Participate in on-call rotations
• Must be able to support infrequent after hours and weekend escalations as needed (aside from on-call rotation)
• Optimize system operations and resource utilization as well as perform system capacity analysis and planning
• Define technical requirements & design to support defined business requirements, develop technical architecture components
• Review system performance and consumption issues, review test plans, and provide technical guidance
• Manage and monitor the performance, utilization of the various server resources, support the analysis as well as correction of all end-user computing and network problems that may be associated with server processing
• Utilize tools and processes, including but not limited to software distribution, backups, performance measurement, tuning, license and asset management to allow automated as well as remote systems management of the server environment
• Provide support to resolve incident, problem, or service requests that require subject matter expertise and cannot be resolved by the EOC. Task personnel shall provide final problem resolution
• Work with EOC to implement automated preventative measures, proactive monitoring and system self-healing capabilities to limit outages/performance issues which impact service levels
• Contribute to the Root Cause Analysis efforts when applicable
• Provide and maintain security hardened baseline configurations (software) and deploy security (patches), software maintenance (patches) and new software releases supporting products infrastructure
• Collaborate with key partners to drive strategies to meet current and future business demand by improving service and achieving efficiencies for Citi
• Directly impact the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams by providing mentoring and training to junior members of the team 
• Actively contribute towards self-development by creating and following development plans based on discussions with management
• Drive team effectiveness by periodically reviewing the operating model and structure in line with CTI's growth plans and business requirements and recommending changes

Qualifications:

• 10 years of experience with Linux (RHSA preferred)
• Professional experience scripting in some administrative language (Bash, Perl, Python, Yaml, etc.)
• Ansible Tower/Bitbucket experience along with SDLC understanding.
• z/VM skill preferred.
• Strong communication skills and a positive attitude with the drive to get the work done
• Openstack administration experience 
• Enjoy collaborating and working with matrix teams
• Continuous improvement mindset 
• Understand the importance of prioritization of your work
• You have a Bachelor’s degree (Computer Science or Engineering degree preferred) or equivalent work experience

Education:

• Bachelor’s degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

View the Pay Transparency Posting