Job Overview

The Claims Assistant contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by gathering and recording information from customers for the purpose of establishing new claim reports and providing administrative support to the Claims Department.

Compensation: Depends on experience and varies by location

Colorado Compensation:

• The pay range for this position is $18.59 - $26.41 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek or more than 12 hours in a workday.

Nevada Compensation:

• The pay range for this position is $19.52 - $26.41 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Washington Compensation:

• The pay range for this position is $18.59 - $25.15 per hour, depending on experience.
• This position is considered non-exempt for purposes of wage-hour law, which means you are eligible for overtime pay for hours worked in excess of 40 hours in a workweek.

Job Responsibilities

• Enter new claims reported via telephone, fax, email or web/mobile into claims system
• Answer calls to the claims department
• Identify, sort and distribute Claim Department documents
• Conduct data base searches
• Ensure successful transmission of documents to vendors
• Perform clerical duties, such as filing, faxing, copying, scanning and indexing
• Provide exceptional customer service
• Perform other duties as assigned

Qualifications

• Completion of High School or equivalent
• Basic knowledge of Microsoft Office Word and Excel
• Good customer service skills
• Detail oriented with a critical degree of accuracy regarding data entry
• Good communication skills, both written and oral
• Good time management and organization skills with the ability to prioritize work in a fast paced, changing environment

Benefits and Other Total Rewards Components Include:

• Medical, Dental and Vision
• Flexible spending accounts (FSA)
• Voluntary benefit plans – accident, hospital indemnity and critical illness
• Supplemental short and long-term disability benefits
• Life insurance
• Enhanced 401K plan
• Paid time off (PTO) accrued at 0.0693 hours/per hour worked to a maximum annual accrual of 18 days (135 hours)
• You will be eligible for Wawanesa’s annual bonus plan, entitled “Goal Achievement Plan” (GAP), that rewards employees for driving Wawanesa’s success.
• Tuition Assistance and much more

If you have questions about compensation and benefits, please contact our Human Resources department at 858-874-5404 or email SD_human_resources@wawanesa.com.