Full Job Description

JOB TITLE: Patient Scheduler/Intake Coordinator

JOB STATUS: Part-time

• SALARY: $19-22 an hour

LOCATION: Glendale, CA

Cordial Healthcare Providers is currently seeking to hire a part-time bilingual Patient
Scheduler/Intake Coordinator to start ASAP! We are looking for applicants with outstanding customer service skills.

Duties and Responsibilities:

• Coordinating and scheduling patient visits for our Nurse Practitioners.

Communicates any requests to change the schedule, missed or declined visits.

• Gathers patient’s health insurance information and intake information. Assures computer data entry for each patient is accurate and complete.
• Demonstrates customer service excellence consistently.
• Ensures all clinical visits are appropriately and accurately scheduled. Communicates with medical providers, patients and Home Health to determine schedule needs and availability including when scheduled visits are missed.
• Enters notes/special instructions needed for scheduling in the route sheets.
• Handles all calls concerning patient appointments.
• Ensures that new patients are seen and that follow-up requests are documented properly.
• Ensures patient's right to privacy, safety and confidentiality are maintained in accordance with

HIPPA regulations.

• Build and maintain strong business relationships.
• Other duties as assigned.

Required Skills and Qualifications:

• 1 year of scheduling experience in a medical setting and working with older adults. (Preferred but not required)
• Bilingual in Armenian/Farsi is required.
• High School Diploma/GED is required .
• Knowledge of medical terminology is a plus, Medical Assistant certificate is a plus.
• Experience with basic computer software- Excel, Microsoft word and Adobe Acrobat and the ability to learn electronic medical records.
• Excellent customer service skills.
• Ability to work as a team member as well as individually.
• Ability to use mapping software to generate an efficient route/schedule for our medical providers.
• Ability to multitask, prioritize appointments, stay organized ensuring excellent patient experience and care.
• Experience with patient registration and collecting health insurance information.

Schedule

Monday and Friday or Monday, Wednesday and Friday 9:00 a.m. to 5:30 p.m.

We're so excited to meet you!

Job Type: Part-time

Pay: $20.00 - $23.00 per hour

Medical specialties:

• Home Health

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person