Description:Hours:
Monday-Friday 8:00am-5:00pm – other days and hours as needed
Role:
Manages the Imaging Department and performs a variety of duties involved with imaging process.
Essential Functions & Responsibilities:

• Responsible for building a cohesive and effective team as well as serving as a mentor and role model for the staff
• Staff Management:
• Recruit, train, and develop quality staff members
• Build and support a positive team environment
• Provide continuous motivation and contact with team to maintain a quality service culture
• Exercise the responsibilities of a department manager concerning staffing, performance appraisals, promotions, rewards and recognitions, salary administration and terminations
• Make approved personnel changes as required to maintain service objectives
• Conduct annual performance reviews on all Imaging Representatives
• Assume a working role assisting with prepping, scanning, and importing process
• Assist bank employees with questions on imaging system
• Work with Foxit PDF Editor to import/export pdf documents in imaging system
• Ensure operating procedures are representative of all functions of the department
• Perform quality control on scanned/imported Documents.
• Archive and retain physical documents after scanned
• Maintain scanning equipment
• Compile complete files for Subpoena/summons requests
• Assist with Annual FDIC and State exams
• Responsible for Vault Operation, i.e., filing, logging, tracking and maintaining physical-scanned documents. As well as administering Vault database (Running transport, backing up database and purging files).
• Work with business owners to clear missing documents.
• Provide backup for members of the Imaging Team when they cannot be in the bank.
• Perform System Administrator functions for Alogent AccuAccount, AccuDoc and AccuAccount Trust:
• Defining any new document types, loan type, etc.
• Identifying problems in AccuSystems and work with Alogent support and/or CoreFirst IT to resolve problems.
• Performing Maintenance on Multiple Tax ID Entities (MTE) after nightly process.
• Performing maintenance on duplicate accounts/customers as needed.
• Providing monthly missing documents reports and working with business owners to resolve any missing documents.
• Performing Purge function for closed accounts/loans after retention date.
• Help perform system upgrades and software updates as needed.
• Achieve and maintain general knowledge of all aspects of the bank and its services in order to create add on sales opportunities and answer customer questions.
• Conduct all interactions with internal and external customers in accordance with The CoreFirst Way.
• Other duties as assigned.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements:Experience:

• Working knowledge of Microsoft Suite required
• Minimum one year management experience preferred
• Past banking and loan document experience preferred

Education:
High school diploma or equivalent required
Skills & Abilities:

• Solutions oriented
• Conflict resolution
• Listening, oral and written communication skills
• Detail oriented
• Goal oriented
• Initiative/self starter
• Ability to relate and empathize with other people
• Good knowledge of PC, Foxit PDF Editor, MS Excel, MS Word and MS Access

Competencies:
Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability. A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential.
Interpersonal Skills:
Work normally involves contact with people beyond immediate colleagues, generally regarding routine matters for purposes of giving/obtaining information. External contacts may include customers or vendors, and require courtesy in providing assistance and exchanging factual information.
Physical: Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand, and walk. Some light physical effort required.
Travel:
Travel is primarily local during the business day, although some local evening and weekend travel may be expected.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, and fax machines.
Other:

• Applicants must pass a drug screen and background checks
• Internal applicants must meet the minimum requirements of their current job and submit a cover letter and resume via the employee portal

CoreFirst Employment Practices:
CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst Bank & Trust complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.