Job Summary:

The City of Bartlett is Hometown Proud and stands as a Tennessee treasure brimming with rich heritage. The Bartlett Library serves as a cornerstone of this close-knit community and is supported wholeheartedly by both patrons and local leadership. You create amazing experiences for our library patrons. You work cooperatively and effectively with others to deliver excellent service, resolve problems, and make decisions that enhance organizational effectiveness. You provide leadership support to your department in the areas of ILS and circulation operations and customer service. We value candidates who have a confident, upbeat, and positive attitude in the public library environment as well as possess strong communication and organizational skills

Duties and Responsibilities:

• Oversee day-to-day operations for your service area and provide direct supervision. Provide leadership to ensure you and your team are always looking for opportunities to have library patrons feel welcome and connected to library materials and services.
• Play a leadership role in fostering a culture that embraces change, innovation, and continuous improvement. Supervise assigned staff and deliver outstanding customer service.
• Manage the flow of library materials to ensure collections are in good order and returned items are re-shelved in an efficient manner. Continually evaluate circulation procedures and improve/streamline processes.
• Train new and existing staff and ensure that staff and patrons are able to use the ILS effectively. Maintain an up-to-date procedure manual.
• Prepare regular ILS reports and special reports as requested.
• media outreach, promotional content, and community outreach activities as appropriate.
• Assist Library Director in implementing goals and objectives in all plans for library services.
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Other activities as assigned.

Education and Experience:

• BA/BS degree preferred.
• 3 years of work-related and supervisory experience preferred.

Knowledge, Skills and Abilities:

• Ability to prioritize and complete multiple tasks and meet deadlines. Good organizational, time management and problem-solving skills.
• Ability to establish and maintain effective working relationships with individuals and groups, both professional and nonprofessional, co-workers, management personnel, and the public.
• Proficiency in MS Office suite including Excel, Word and Powerpoint.
• Excellent listening, communication, and presentation abilities.
• Excellent customer service skills.
• Ability to understand sensitive relationships and underlying politics in client interactions.
• Ability to work a flexible schedule which may include some weekend and evening work.

Work Environment:

• Fast paced public library. Self-starter with ability to work in a self-directed environment with minimal guidance.

Physical Demands:

• Ability to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
• Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.

Avenu Summary:

Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.