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Customer Service Representative (Remote)
Copart, Inc Baltimore, MD
$40k-50k (estimate)
Full Time | Wholesale Just Posted
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Copart, Inc is Hiring a Remote Customer Service Representative (Remote)

The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The CSR provides general administrative support while multi-tasking in hectic and stressful situations. In addition, CSR will be the face of the Company through face-to-face and vocal interactions with all levels of customers which range from the general public to high-level managers of organizations.
  • Provide excellent customer service to all internal and external customers.
  • Perform other duties as assigned
Required Skills and Experience
  • HS diploma.
  • Two years of customer service experience.
  • Computer proficiency (MS Office Word / Suite).
  • Typing speed 45 words per minute.
  • Basic 10 Key proficiency.
  • Excellent customer service skills and attitude.
  • Excellent communication skills - verbal and written.
  • Must be able to work under pressure and meet time-sensitive deadlines.
  • Must be able to multi-task.
  • Must be able to work independently with little supervision.
  • Must be able to view a computer screen for a significant portion of the workday.
  • Strong attention to detail.
  • Strong organizational skills.
  • Numeric and alphabetic filing skills are mandatory.
  • Must be able to work overtime schedules as needed.
  • Notary license preferred.
  • Bilingual a plus.
  • Occasional overtime as needed.
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.
Job Type: Full-time
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$40k-50k (estimate)

POST DATE

03/27/2024

EXPIRATION DATE

05/26/2024

WEBSITE

copart.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1982

CEO

A JAYSON ADAIR

REVENUE

$1B - $3B

INDUSTRY

Wholesale

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About Copart, Inc

Copart, Inc., founded in 1982, is a global leader in online vehicle auctions. Coparts innovative technology and online auction platform links sellers to more than 750,000 Members in over 170 countries. With operations in over 200 locations in 11 countries, Copart has more than 150,000 vehicles available online every day. The company offers services to process and sell salvage and clean title vehicles to different types of buyers including dealers, dismantlers, rebuilders, exporters and to end users. Copart currently operates in the United States (Copart.com), Canada (Copart.ca), the United Kin ... gdom (Copart.co.uk), the Republic of Ireland (Copart.ie), Brazil (Copart.com.br), Germany (Copart.de), the United Arab Emirates, Oman and Bahrain (Copartmea.com), Spain (Copart.es) and Finland (AVK.fi). Copart business is supported by a strong team of 600 techies working from USA, UK, Germany and India. In India we are known as Copart India Technology Center (CITC) in Hyderabad, Telangana. Initiated in 2017, CITC has a strong team of more than 400 IT professionals, using latest cutting edge technologies are developing products that help further day to day business of Copart across the globe. Our domains include Software Development, mostly in JAVA or J2EE, Quality Assurance (Manual or Automation), IT Technical Support, SRE (Site Reliability Engineering). Currently we are located at PSR Prime Towers, beside DLF City, Gachibowli, Hyderabad. More
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