Akian Plumbing, Heating & Air Conditioning is a family-owned, customer service oriented (mostly residential) plumbing, heating, cooling and drain cleaning firm located in Watertown, MA. We value the happiness of our employees and customers, and always do our best to provide a good working atmosphere by promoting a great culture and quality of life. Due to rapid growth, we are looking to add an experienced HVAC Service Technician to our team. Come work with a company that treats their customers and employees like they are royalty!

Why work for Akian Plumbing, Heating & Air Conditioning?

• We offer full benefits including Health, Dental and Vision Insurance
• Paid Holidays, Sick & Vacation Time
• Paid Training
• We provide a fully company truck that you can take home! Work uniforms provided & iPad!
• A winning team environment. We take work life balance seriously!

Responsibilities:

• Cleaning, adjusting, and repairing HVAC systems
• Troubleshooting defective HVAC systems and equipment to make diagnoses
• Performing preventative maintenance by cleaning reheat coils and air handling units, and monitoring and calibrating air handling units
• Ensuring the condensation drain line is free of debris and draining properly
• Performing emergency repairs promptly and efficiently
• Keeping daily logs and records of maintenance functions
• Maintaining service truck
• Create a positive customer experience by completing the service correctly the first time with quality and care to applicable codes, to avoid refunds and recalls
• Consistently provide accurate TruTransparency pricing
• Mentor and develop technicians under his/her care to achieve the desired performance metrics
• Perform a thorough and accurate HVAC inspection including Health and Safety Checklist and communicate findings to the customer in a written option sheet
• Support technicians and apprentices on troubleshooting issues as needed
• Complete all required documentation on services and collect, record, and deliver fees to designated office administration
• Responsible to contact dispatch to disposition recall and warranty jobs to assure they are recorded correctly

Qualifications:

• High school diploma, GED, or suitable equivalent
• 5 years of experience in maintenance, troubleshooting and correcting diverse HVAC issues
• Universal EPA Certificate
• Valid driver’s license and clean driving record
• Must be able and willing to take and pass a drug screen and background check
• Proficient electrical and mechanical diagnostic skills
• Excellent written, verbal and interpersonal skills
• Proficient in reading schematics and work plans
• Ability to work limited on-call hours
• Physically agile, dexterous, and able to work in confined spaces

Please submit your resume for consideration.