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Watertown Savings Bank
Watertown, MA | Full Time
$20-25 (estimate)
5 Months Ago
Technology Specialist
$20-25 (estimate)
Full Time 5 Months Ago

Watertown Savings Bank is Hiring a Technology Specialist Near Watertown, MA

Watertown Savings is a $1.4 billion mutual savings bank located in the heart of Watertown Square. We are a leader in community involvement, providing world-class service to our customers and offering a friendly, professional work environment since 1870. We want to continue to help those we serve--customers, non-profit organizations, communities, and employees--to prosper and fulfill their goals.

We are committed to being a leader in delivering superior technology that helps our employees provide the highest level of personal and digital service, quality products, and banking convenience to customers and local communities.

We are looking for an experienced and personable Technology Specialist to join our Information Technology Team. The Technology Specialistwill be responsible for maintaining and managing technology-related items throughout the organization. The key responsibilities of the Technology Specialist positionwill include providing technical assistance to employees, installing and configuring equipment, and performing regular maintenance tasks. The Technology Specialist'stechnical expertise and knowledge will play an important role in ensuring the smooth functioning of our institution's hardware and software systems.


  • Assists Network Manager in the maintenance of the Microsoft Server network. Performs basic user maintenance and upgrades client software as necessary.
  • Works with third-party providers in managing end user workstations, printers, and ancillary devices. Repairs or requests repair services for all bank equipment and PC hardware as approved by the Network Manager.
  • Provides employees with outstanding support and service answering phone calls, emails and direct questions from end-users related to hardware and software issues. Records issues and their timely resolution in the ticketing database.
  • Assists in loading various software applications including but not limited to Microsoft software and other bank specific applications. Sets up new PCs purchased for bank personnel and install them in their final location.
  • Assists in tracking the Bank’s inventory of computer hardware and software applications. Updates and produces various reports related to current inventory.
  • Purchases equipment, computer hardware and software as directed by the Vice President – IT or Network Manager.
  • Produces daily/monthly IT related reports as requested. Performs daily/monthly systems and security report reviews and escalates identified issues and unusual activity to IT Management
  • Assists in installation and maintenance projects as assigned by the Network Manager.
  • Foster and maintain a good working relationship with other departments to meet customer/employee needs.
  • Required to work Saturday’s on a rotating schedule.
  • Represent the Bank at local community events and business organizations in support of the Bank’s outreach efforts.
  • Other duties as assigned.


  • Bachelor’s degree is preferred; otherwise, must have a combination of applicable education and prior banking or financial services experience.
  • Proficiency in Desktop systems, Microsoft Office Suite, and bank-specific related applications.
  • Strong analytical and research abilities.
  • Effective problem-solving skills.
  • Strong organizational skills.
  • Excellent communication skills, both verbal and written.


We offer a highly competitive compensation and benefits package that provides our team with Medical, Dental & Life Insurance, a 401k with 6% company match, an employer funded Defined Benefit pension plan, Tuition Assistance, free parking, and an on-site fitness area. You'll find that Watertown Savings Bank is a great place to work!

Watertown Savings Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Member FDIC / Member DIF

Job Type: Full-time

Pay: $19.52 - $25.37 per hour


  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • Monday to Friday
  • Weekends as needed

COVID-19 considerations:
We are following the CDC's guidelines, including increased sanitization practices to keep our employees and customers safe.


  • Bachelor's (Preferred)


  • Banking: 2 years (Preferred)
  • Technical support: 4 years (Preferred)

Work Location: In person

Job Summary


Full Time


$66k-86k (estimate)









25 - 50








$10M - $50M

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The job skills required for Technology Specialist include Professional development, Problem Solving, Microsoft Office, Communication Skills, Technical Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Technology Specialist positions, which can be used as a reference in future career path planning. As a Technology Specialist, it can be promoted into senior positions as a Consultant - Education that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Specialist. You can explore the career advancement for a Technology Specialist below and select your interested title to get hiring information.

If you are interested in becoming a Technology Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technology Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technology Specialist job description and responsibilities

Technology specialists provide support services for technological systems, programs, and networks.

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Specialists can also do roles of software engineers, software developers, database administrators, system analysts, computer security technicians, and network analysts, among others.

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They should be technology-savvy and be able to resolve all the technical difficulties.

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Technical specialists work with network analysts to review, diagnose, and treat technical problems related to computer networking operations.

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Unlike using the more traditional marketing channels, digital marketers effectively communicate through appropriate technology platforms.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technology Specialist jobs

Develop Excellent Communication Skills.

04/18/2022: Gary, IN

Learn Relevant Tech Skills and Gain Experience.

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Practice fixing common computer problems.

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promoting certain technology products or services.

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Set clear expectations with each assignment.

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Step 3: View the best colleges and universities for Technology Specialist.

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