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Patient service representative
UCLA Health Los Angeles, CA
$46k-61k (estimate)
Full Time | Retail 2 Days Ago
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UCLA Health is Hiring a Patient service representative Near Los Angeles, CA

General Information

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Work Location : Los Angeles, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday - Friday, 8 : 15am-5 : 15pm

Posted Date

02 / 07 / 2024

Salary Range : $28.23 - 40.44 Hourly

Employment Type

2 - Staff : Career

Duration

indefinite

Job #

12359

Primary Duties and Responsibilities

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In this role you will be providing direct support to the physicians and patients for assigned primary and / or specialty care physicians.

Major duties include but are not limited to :

  • Acting as a liaison for the patients and physicians in the practice.
  • Assisting patients in accessing service within the health system.
  • Facilitating communication with referring physicians.
  • Referring patients to appropriate resources and providing follow-up through telephone and EPIC / Care Connect

Salary Range : $28.23 - $40.44 / hourly

Job Qualifications

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Required

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities
  • Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health

Preferred :

  • Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
  • Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
  • Familiarity and knowledge of authorization process & managed care programs
  • Last updated : 2024-05-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$46k-61k (estimate)

POST DATE

06/01/2024

EXPIRATION DATE

08/31/2024

WEBSITE

e-spiritlink.com

HEADQUARTERS

Roseville, CA

SIZE

<25

INDUSTRY

Retail

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The job skills required for Patient service representative include Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient service representative positions, which can be used as a reference in future career path planning. As a Patient service representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient service representative. You can explore the career advancement for a Patient service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

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Patient confidentiality must remain a primary concern.

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Know how to feel, express and receive gratitude.

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Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

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Step 3: View the best colleges and universities for Patient Service Representative.

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