Bell Captain The Post Oak Hotel is seeking a Bell Captain to join the only double Forbes Five-Star Hotel in Texas. We hire passionate and professional colleagues who genuinely delight our guests through curated and authentic experiences. The Bell Captain will be responsible for monitoring all areas and operations of the hotel to ensure adherence to proper standards and compliance with Forbes Five-Star service requirements.

• Greet and welcome all guests. Always maintain a warm and friendly demeanor
• Ensure knowledge of all hotel daily events and always escort guests to events or outlets on property
• Communicate important information relative to bell/door staff relative to all groups and anything relative to daily operation
• Load and unload luggage carts
• Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, exercise room etc.). Inspect guests room to ensure it is in order and that supplies are adequate
• Explain features of the room including operation of television, telephone, in-room movie system, etc.
• Check/store luggage for arrivals and departures with luggage tags
• Deliver messages to meeting rooms. Deliver flowers, laundry, and packages to guestrooms. Assist with room changes
• Maintain current listing of local and area attractions, special events and activities

• Aspire to our values of being passionate, strive for excellence, remain relevant, collaborate and act with honor and integrity
• High school diploma required
• 2-4 years of experience in the hospitality field, supervisor experience preferred
• Must have a valid drivers license, proof of insurance and pass a Motor Vehicle Record (MVR).
• Ability to work flexible schedules, including nights, weekends and holidays is required
• Physical demands: Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects

What we offer you:

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities
• Complimentary parking and colleague meal

Disclaimer : The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.