Description

The WORK Inc. Family Support Center is seeking applicants who are enthusiastic, energetic, highly organized, detail-oriented, and have strong oral and written bilingual communication skills to fill the role of Family Resource Coordinator. At our Family Support Center, we are dedicated to empowering families by providing comprehensive culturally specific support, resources, and guidance to nurture strong, healthy, and resilient relationships. Our mission is to create a safe, welcoming environment where families can access the tools they need to thrive, fostering positive connections, emotional well-being, and a sense of community. We believe in the strength of family bonds and are committed to promoting growth, understanding, and unity for all those we serve.

Reports to: AVP of Family Support Services

Responsibilities include:

• Prepare financial assistance documents.
• Attend meetings with the Department of Developmental Services (DDS).
• Support families with financial processes (e.g., completing Expenditure Plans, processing check requests).
• Maintain documentation of fund distributions.
• Develop the Asset Development Initiative.
• Utilize Microsoft Access and Excel to manage fund allocations and distributions.
• Prepare mid-year and year-end financial reports.
• Ensure compliance with DDS auditing requirements.
• Collaborate with the agency’s finance department.
• Assist in the development and implementation of the Center’s plans, goals, and objectives.
• Provide a welcoming environment for individuals and their families.
• Nurture positive relationships with individuals, families, guardians, neighbors, and other service providers.
• Assist program staff with support services and activities for families and individuals.
• Serve as the first contact for incoming families and complete the intake process.
• Provide information and referrals to families seeking support and assistance.
• Conduct family support assessments for new family support members.

Qualifications

Requirements include:

• Must be bilingual in English and Spanish.
• Proficient in Microsoft Office (Access, Excel, Word).
• Possess either a relevant bachelor’s degree or three years of relevant experience.