Manager, Workplace Services (Global Workplace & Infrastructure)

Company

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale helps our customers – who make smartphones, supercomputers, virtual reality headsets, autonomous vehicles and more – transform their ideas into reality.

The technologies we create are the foundational building blocks of the future. Our systems make semiconductor devices, called chips—"the brains" of the electronics used in almost every aspect of our lives. The promise of new and exciting applications, transforming industries such as consumer electronics, transportation, communications, healthcare, and super computing/AI, are enabled by advances in semiconductor and display technology.

While virtually every nationality, culture, and background are currently represented within Applied Materials, we strive for a more robust Culture of Inclusion (COI) and diversity. Leveraging our COI vision helps drive innovation, build organizational capabilities, create equal opportunities for everyone and achieve our company’s definition of Winning.

Our innovations Make Possible® a Better Future. If you’re looking for the next step in your future, consider Applied Materials. With the data explosion and new investment in semiconductors, it’s an exciting place to be.

Role

The Global Workplace and Infrastructure (GWI) team at Applied Materials is responsible for all facilities, from acquisition through operation to disposition. The Site Manager will act as a primary point of contact for services within the facilities function in their assigned area, to deliver a world class experience for our employees.

This role will be responsible to manage the workplace services and employee experiences, cross collaborate with different functions in the campus and deliver a friction free experience to end users. This position is fully on site in Santa Clara and will report to the Senior Manager, Workplace Services.

Key Responsibilities

The Site Manager will:

Work with outsourced vendors to create an efficient and compelling workplace through the delivery of workplace services such as reception, transportation, janitorial, landscape, dining, meeting and events.

Manage service delivery by having a deep understanding of contract verbiage, established multi-level SLAs and agreed-upon KPIs to inform and influence experience outcomes.

Monitor operations performance through regular vendor walkthroughs to enable near real-time knowledge of health of the operations, risks, and help needed.

Lead employee engagement activities to the activate the workspace, executing creative initiatives to enhance employee experience to facilitate return to the office.

Engage with business groups to be able to anticipate needs and provide solutions before noticeable needs arise.

Request feedback to drive improvements and end user satisfaction.

The Ideal Candidate will have the Following:

Experience in contract management, KPIs and performance tracking of outsourced vendors.

Experience managing different lines of business within the facility, knowledge of the semiconductor or similarly technically complex industry or hospitality industry is a plus.

Ability to communicate effectively and desire to create energy in the workplace.

Passion to challenge the status quo in pursuit of service excellence.

Experience managing different businesses within the same campus and navigating team cultures

To Succeed in this Role Requires:

Ability to partner effectively with demanding and highly technical business leaders and internal customers.

Ability to bring strategic insights to an operation that drives improved performance in complex environments.

Drive to discover new ways to solve problems and influence others to commit to change.

Excellent organizational and interpersonal skills.

Demonstrated ability to engage and provide feedback.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

U.S. Salary Range:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.