About Us

Summary

Essential Duties & Responsibilities

• Provides timely responses to inbound customer inquiries
• Provides a high level of customer service and ensures customer satisfaction
• Effectively answers questions, quotes specialty services and enters orders on behalf of customer
• Effectively manages a high volume of projects
• Work closely with exhibiting clients to help and guide them through Freeman products and services.
• Work closely with our Client Solutions Sales team to offer structural and graphic upgrades on show organizer offerings.
• Works closely with delivery and logistics teams to ensure proper planning and execution.
• Effectively manages the proposal and pricing process including timelines, calls and creation of budgets and SOWs.
• Ascertain exhibitor requirements, along with necessary follow up activities to complete sale.
• Manage payments and billing terms in compliance with Freeman policies and procedures.
• Follow-up and resolve customer complaints and collections when necessary.
• Perform other duties as assigned.

Education & Experience

• College Degree or two (2) years of professional experience, preferably in the Trade Show industry.
• Proven ability to succeed in a sales environment.
• Must be willing to consistently cold call and solicit new business.
• Proven knowledge using Microsoft Office Suite
• Demonstrated professional presentation skills.
• Must demonstrate a high level of organization and ability to manage complexity.

Travel Requirements

Diversity Commitment