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Customer Account Representative
DC Insurance Group Saint Clair, MI
$43k-54k (estimate)
Full Time Just Posted
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DC Insurance Group is Hiring a Customer Account Representative Near Saint Clair, MI

About DC Insurance Group:

DC Insurance group is an Independent Insurance Agency based in St. Clair Shores, MI. Founded in 2003 by Mike Domzalski and Luke Ciaramitaro, DC Insurance Group has been providing insurance services that protect individuals and businesses in and around the Detroit Metropolitan area including property and liability insurance, home owners insurance and auto insurance.

As an independent agency, we represent a broad spectrum of national, regional, and domestic insurance companies. This allows us to find the most comprehensive and cost-effective insurance solutions for our customers. We are seeking a new member on Customer Service Representative Team.

Qualifications:

  • Must possess positive attitude and have the ability to work with people
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize tasks effectively

Customer Account Representative Responsibilities:

  • Aid clients through understanding policy language and coverages
  • Communicate effectively with customers by answering the phone and emails
  • Review and recommend changes on current and renewal polices
  • Ability to document all activities through the agency management system
  • Identify opportunities to cross-sell additional insurance to new and existing clients
  • Process endorsements, claims and billing payments on current policies
  • Assist new and current clients in obtaining quotes through the comparative rater

Job Type: Full-time

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Compensation package:

  • Bonus opportunities

Schedule:

  • 8 hour shift

License/Certification:

  • Life Insurance License (Preferred)
  • Insurance Producer License (Required)

Ability to Relocate:

  • Saint Clair Shores, MI 48081: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

09/20/2024

Show more

The job skills required for Customer Account Representative include Customer Service, Billing, Verbal Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Account Representative positions, which can be used as a reference in future career path planning. As a Customer Account Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Representative. You can explore the career advancement for a Customer Account Representative below and select your interested title to get hiring information.

If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Account Representative job description and responsibilities

They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.

04/11/2022: Santa Cruz, CA

Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.

03/11/2022: Indianapolis, IN

Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.

03/12/2022: Fairbanks, AK

Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.

02/22/2022: Elyria, OH

Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.

02/24/2022: Huntsville, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Account Representative jobs

Ability to use positive language.

03/05/2022: Pine Bluff, AR

Have a clear escalation pathway.

01/20/2022: Cleveland, OH

Provide Customer Service Training.

03/15/2022: El Paso, TX

Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.

03/08/2022: Killeen, TX

Soft skills are necessary for almost every responsibility an account representative has.

02/14/2022: Tulsa, OK

Step 3: View the best colleges and universities for Customer Account Representative.

Florida Southern College
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University of Notre Dame
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Canisius College