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Job Description:
Receives and relays incoming and outgoing telephone calls from internal and external customers. Operates and maintains paging systems for hospital personnel and Texas Tech physicians. Provides directory information to inquirers and transfers calls as appropriate to ensure prompt and efficient communication. Ensures all quickest information is maintained and updated on a regular basis.
Required Skills:
1. Highly effective oral communication skills, ability to speak English clearly.
2. Ability to work under pressure and handle emergency situations.
3. Knowledge of or ability to learn operation of PBX Communication System.
4. Bilingual English/Spanish.
5. Knowledge or experience with Desktop Software such as Word, Excel.
6. Some knowledge of Medical Terminology
Required Experience:
A. Work Experience
Two years PBX or comparable (call center and/or high volume telephone management) experience required.
B. Certifications
None.
C. Education and Training
High School graduate or equivalent.
Full Time
$37k-45k (estimate)
05/20/2024
06/05/2024
umcelpaso.org
El Paso, TX
500 - 1,000
The following is the career advancement route for PBX Operator positions, which can be used as a reference in future career path planning. As a PBX Operator, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PBX Operator. You can explore the career advancement for a PBX Operator below and select your interested title to get hiring information.
If you are interested in becoming a PBX Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a PBX Operator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on PBX Operator job description and responsibilities
PBX operators are responsible for operating and maintaining a PBX multiline business telephone system, which functions like a high-tech switchboard.
04/14/2022: Durham, NC
They frequently also serve as a receptionist or perform general administrative support tasks.
02/17/2022: Great Falls, MT
When operating the switchboard, the operator must screen and route calls to the appropriate person.
03/24/2022: Wilmington, DE
The other tasks that operators carry out are clerical jobs, such as typing, dealing with faxes, and proofreading.
02/11/2022: Spokane, WA
Depending on the business, PBX operators may double as receptionists, so they need to be pleasant when dealing with visitors.
02/26/2022: Concord, NH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on PBX Operator jobs
A PBX Operator has to deal professionally and politely.
03/12/2022: New Orleans, LA
A PBX Operator should have the capability to handle multiple calls along with relaying essential messages.
03/21/2022: Brownsville, TX
The operators take care of making sure that calls are transferred to the right person.
01/29/2022: Vineland, NJ
The operator should have some understanding of the telecommunication equipment.
04/03/2022: Champaign, IL
PBX operators need strong people and communication skills.
03/01/2022: Casper, WY
Step 3: View the best colleges and universities for PBX Operator.