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John Bombinski Agency LLC - American Family Insurance is Hiring an Insurance Customer Service Near Peoria, AZ
Job Description
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Responsibilities
- Provides personalized, professional customer service experiences by building trust and developing strong customer relationships
- Responds to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures
- Drives customer satisfaction by following J.D. Powers best practices: Personal Insurance Review, rate revision notification, and claims process
- Processes change to existing accounts and policies and find opportunity to sale additional products that may be appropriate.
- Assists customers with claims by directing them to the appropriate Claims Department contacts and resources. Follows up to ensure customer needs are addressed.
- Schedules appointments with existing or prospective customers for agency employees.
- Customer service experience
- Effective communication skills
- Ability to obtain Personal Lines licenses within 30 days of employment.
- Self-starter who is motivated by goals and customer success.
Job Summary
Full Time
$37k-42k (estimate)
05/31/2024
06/15/2024
The following is the career advancement route for Insurance Customer Service positions, which can be used as a reference in future career path planning. As an Insurance Customer Service, it can be promoted into senior positions as an Insurance Claim Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service. You can explore the career advancement for an Insurance Customer Service below and select your interested title to get hiring information.
