The Access Coordinator performs a variety of data entry and general registration functions for patient access. It is the responsibility of the access coordinator to accurately collect patient demographic and insurance data to ensure appropriate reimbursement and claim filing. The access coordinator will help manage the flow in the ER registration department. They will be responsible for answering the phone, performing admission functions for behavioral medicine patients, taking paperwork to its designated area, etc. Acts as a resource in providing all customers with the highest level of service. Enhances the hospital experience for patients, families and visitors by providing appropriate hospitality and concierge services.

The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.

• High School Diploma or General Education Degree Required.
• One (1) year of relevant revenue cycle experience is required. Experience as a Financial Counselor, Customer Service Representative, Registrar, or Scheduler preferred.
• Must have the ability to demonstrate the following: Power point, Medicare regulations, Excel, WORD, Managing projects, Face-to-face customer service, Patient collection process, Billing process, Healthcare financial regulations, Measure and improve outcomes, Insurance collections process, Visio, Leadership, Data entry, 10 key calculator, Multi-line phones, Team building, Mentoring team members, Develop and implement strategy, Team relations, Staff scheduling, Budgeting, Analytics, Expense management, Accounting principles, Contract and vendor management, Risk analysis, Drive, Navigate geographic directions, Administrative support to leaders, Provider/payer enrollment techniques/guidelines, Public speaking - various groups/backgrounds, Development of training material, Research, Patient financial solutions options: (Medicaid, Credit plan, Disability, grants, Drug Manf' programs, etc.)