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AEG is Hiring a Tour Guide Near Arlington, TX
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
ESSENTIAL FUNCTIONS OF POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Interact with and guide visitors through walking tours of Globe Life Field in Arlington.
- Assist with preparation and execution of field trips, group tours, birthday parties, and special event tours, both on game days and non-game days.
- Must memorize tour script and be able to share facts about the ballpark, the Texas Rangers and MLB history in an educational and entertaining manner. A comprehensive Tours script is provided.
- Monitor all areas of Rangers tour route prior to guest arrival, and as needed, unlock and check all areas before beginning tour.
- Learn which tours and routes are available daily.
- Ensure safety of all visitors.
- Maintain a professional image and pleasant demeanor at all times.
- Welcome each guest and serve them throughout their visit.
- Selling tour tickets as needing and handling money.
- Other duties as assigned.
- Can manage a group of people ranging upwards of (35) guests at once, of varying ages.
- Strong attention to detail and reading comprehension skills required.
- Displays strong verbal and written communication skills.
- Ability to work effectively and comfortably with a diverse range of patrons from all backgrounds.
- Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization.
- Strong interpersonal, customer service and public speaking skills.
- Knowledgeable of the Texas Rangers and Major League Baseball history.
- Ability to work independently and in a team environment.
- Must have internet access, personal email address, and computer skills for scheduling and other departmental communications.
- Ability to maintain a positive attitude while handling difficult situations is essential.
- Responds quickly and effectively to changing circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
- Must have reliable transportation.
- Ability to work nontraditional and extended hours due to business requirements including late nights, weekends and holidays. Must be available at least 2 days per week throughout the year.
- Please note that Tour Guides do not have access to the Texas Rangers players at any time.
- Bilingual, Spanish & English speaking is a plus!
- Ability to continuously stand and walk or move for up to 8 hours throughout the ballpark, including but not limited to, stairs and ramps. All tours routes are ADA accessible.
- Ability to project voice for extended periods of time.
- Ability to help move items, such as boxes of promotional materials and lunch coolers, as needed.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Job Summary
Full Time
$49k-65k (estimate)
05/31/2024
06/15/2024
aegworldwide.com
LOS ANGELES, CA
200 - 500
1994
Private
CHARLES HUNG JR
$500M - $1B
IT Outsourcing & Consulting
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About AEG
AEG owns and operates a chain of venues for sporting, live music and entertainment events.
The following is the career advancement route for Tour Guide positions, which can be used as a reference in future career path planning. As a Tour Guide, it can be promoted into senior positions as a Travel Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tour Guide. You can explore the career advancement for a Tour Guide below and select your interested title to get hiring information.
