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Accordcare is Hiring a Home Care Scheduling Coordinator Near Brooklyn, NY
Your superhero cape extends to resolving any scheduling hiccups or complaints with lightning-fast speed, ensuring that every concern is addressed before it can even take root.
Collaboration is your middle name as you work hand-in-hand with colleagues across departments, resulting in seamless services that set us apart as the pinnacle of home care excellence. Your customer service experience, combined with your innate leadership and time management skills, make you the perfect fit to lead our team to greatness.
Join us on our mission to redefine home care standards across the nation – together, we'll soar to new heights and make a real difference in the lives of those we serve!
Job Responsibilities
- Supervises the field staff, including schedule management, to minimize unscheduled shifts, limit/prevent overtime, and ensure timely admission of referrals.
- Supervises the On-Call Care Coordinators.
- Directly manages and oversees the coordination of new admissions to ensure timely referral-to-admission conversion. Ensures operational leaders and sales employees are kept informed on all activities impacting admission.
- Receives, investigates, and resolves client complaints related to scheduling.
- Communicates recruiting needs to the Recruiting Department and participates in recruitment, hiring and orientation activities.
- Responds to field employee performance issues as necessary.
- Ensures caregiver/nurse schedules are coordinated to promote consistency for clients, minimize overtime, limit incentives, and puts cost controls in place to ensure client needs are met within budget.
- Manages/oversees mass communication with regional field employees to engage employees and communicate pertinent information.
- Ensures effective and efficient communication between the Care Coordination department and service location leadership, clinical leadership, and recruiting.
- Coordinates and collaborates with clinical team to ensure staffing assignments are optimized for patient care delivery.
- May work a flexible schedule, including nights and weekends.
- Other duties as assigned.
- Minimum 2 years of progressive homecare or health care experience including scheduling/staffing/care coordination required.
- Strong written and oral communications; and ability to work with a wide range of constituencies in a diverse environment.
- Skilled at coaching employees at all levels within the organization.
- Excellent computer skills, including ability to operate in an EMR, send/receive email communications, and review/analyze spreadsheet data.
- Excellent coaching and interpersonal skills with the ability to build trust and establish and maintain effective working relationships. Must be a team-player. Must have ability to motivate and develop staff.
- Ability to handle confidential documents and sensitive information professionally.
- Ability to work effectively in a fast-paced work setting using technology-based programs and platforms; perform simple accounting procedures; and maintain effective recordkeeping system.
- Experience serving as a mediator and deescalating.
- Skilled at investigating and resolving employee/client relations issues including gathering and analyzing documentation.
- Ability to handle multiple projects, changing priorities and frequent heavy workloads which may require work outside of normal business hours.
- Must have exemplary organizational and time management skills.
Job Summary
Other
Business Services
$90k-112k (estimate)
05/28/2024
06/21/2024
accordcare.com
MARIETTA, GA
25 - 50
2000
Private
JENNIFER DORRIS
$10M - $50M
Business Services
Related Companies
The job skills required for Home Care Scheduling Coordinator include Patient Care, Leadership, Home Care, Collaboration, Coordination, Scheduling, etc. Having related job skills and expertise will give you an advantage when applying to be a Home Care Scheduling Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Home Care Scheduling Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Home Care Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Home Care Scheduling Coordinator, it can be promoted into senior positions as a Head Nurse - CCU that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Home Care Scheduling Coordinator. You can explore the career advancement for a Home Care Scheduling Coordinator below and select your interested title to get hiring information.
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