Our Values:

Care for our communities. Be obsessive about the needs of our customers. Take care of each other and ourselves. Operate with kindness, integrity, and ingenuity.

Benefits:

Comprehensive benefits and flexible PTO plan including medical, dental, vision, 401(k), disability, parental leave, and Company-paid life insurance benefits for full-time employees

Flight benefit privileges with United Airlines and Sun Country Airlines.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Overview:

We are seeking a dynamic and experienced Director of Operations to oversee both our company's daily operations and drive efficiency and growth. The ideal candidate will be a strategic thinker with strong leadership skills and a proven track record in operations management.

Duties:

- Lead and manage a team of operational staff to ensure smooth day-to-day operations

- Collaborate with senior leadership to set and achieve operational goals

- Oversee project management activities to ensure timely completion and quality delivery

- Negotiate contracts with vendors, suppliers, and partners to optimize cost-effectiveness

- Create, monitor, and manage key performance indicators (KPIs) to track operational performance and identify areas for improvement

- Oversight of all airport operations and CSR personnel

- Direct management of region station managers (FNL, Colorado, Northeast)

- Maintain ongoing and positive communication with SOC/CRC, vehicle operations, and maintenance colleagues to work effectively as an operational team

- Foster positive relationships and ongoing communication with commercial and financial teams to meet organizational business goals

-Establish collaborative partnerships with airline operations members and airport operations personnel

- Plan, organize, and manage workflows of direct reports

- Provide proactive recommendations for operational improvement

- Training and development of station managers

- Approval of final station hours by individual station

- Management of facilities

Requirements:

- Bachelor's degree in Business Administration, Operations Management, or related field; or five years in a Director level role in a similar capacity

- Proven experience in a senior leadership role with a focus on operations management

- Strong background in process improvement, project management, and strategic planning

- Excellent leadership skills with the ability to motivate and inspire teams

- Exceptional communication and interpersonal abilities

- Ability to analyze complex data, make quickly informed decisions without sacrificing critical thinking, proven results, entrepreneurship and full ownership over teams and processes

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Ability to Commute:

• Minneapolis, MN (Required)

Ability to Relocate:

• Minneapolis, MN: Relocate before starting work (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person