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Our Hyatt Vacation Club at The Welk location in Escondido, CA, is looking for a Guest Relations Coordinator to join their Sales & Marketing team!
Hyatt Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
Pay: $16 per hour plus commission & bonuses
Schedule: 10am to 6:30pm or 11am to 7:30pm, must be open to work weekends
What's in it for you?
•Hotel and resort discounts
•Immediate 401(k) Company match up to 6%
•Growth and development opportunities
•Positive work environment
What will you do?
•Conduct pre-arrival calls and/or in person services for guests coming on a promotional package.
•Engage with guests and provide elevated customer service by phone and/or in person.
•Effectively communicate the benefits of the guest's vacation package and confirm details.
•Provide the highest level of service to suggest local attractions and restaurant recommendations.
•Provide effective problem resolution techniques if applicable.
What are the requirements?
•Enjoy talking with guests by phone and/or in person
•Excellent written and verbal communication skills
•Local area knowledge
•Computer skills
•Flexible schedule, including the ability to work weekends and holidays
Full Time
$34k-43k (estimate)
05/25/2024
06/07/2024
gohyatt.com
<25
The following is the career advancement route for Guest Relations Coordinator positions, which can be used as a reference in future career path planning. As a Guest Relations Coordinator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Relations Coordinator. You can explore the career advancement for a Guest Relations Coordinator below and select your interested title to get hiring information.