Maxim Healthcare Services is Hiring a Field Support Specialist II Near Columbia, MD
The Field Support Specialist II provides the highest level of customer service to caregivers, field staff, clients, patients and office team members as well as supporting the office by displaying ownership in multiple essential job specific areas including but not limited to personnel coordination, payroll, billing and medical records.
- Demonstrates a professional, proactive attitude, establishes and maintains effective channels of communication within the office as well as with clients, caregivers, field staff and team members
- Greets and provides excellent customer service to all visitors. Manages the front desk console and provides clients and customers with a positive first impression.
- Under the guidance of the Field Support Manager, maintains proficiency in all support functions and activities to ensure office operations are met
- Meets and maintains HIPAA regulations in regards to Protected Health Information
- Assists candidates through the application, hiring and onboarding process
- Prepares caregiver and field staff personnel files to meet current standards
- Maintains medical records in accordance with policies and procedures
- Coordinates the sending, receiving and tracking of physician orders in accordance with state regulations
- Tracks and monitors all pre-assignment requirements to ensure compliance prior to activating newly hired caregivers
- Responsible for data entry, validation of data and data integrity for all credentialing requirements for caregivers and field staff
- Coordinates activities to obtain updated credentials from caregivers and field staff prior to expiration
- Coordinates and accurately processes all payroll and billing information into the applicable system to be exported to headquarters for billing of client services
- Communicates all issues or concerns relating to payroll or billing errors
- Responsible for thinning medical records and sending to storage
- Assists with various office administrative functions, including, but not limited to; ordering office supplies, answering telephone inquiries, photocopying, and monitoring incoming/outgoing facsimiles
- Performs other duties as assigned
- High school diploma or equivalent degree required. Undergraduate degree preferred
- One year work experience in a team environment preferred
- Excellent verbal and written communication skills
- Proficiency with computers, including Microsoft Office
- Ability to work independently and multitask effectively while maintaining attention to detail
- Ability to effectively elicit from and provide information to all team members, caregivers and clients using strong communication skills
Job Summary
Full Time
Skilled Nursing Services & Residential Care
$61k-81k (estimate)
06/08/2024
08/10/2024
maximhealthcare.com
COLUMBIA, MD
15,000 - 50,000
1988
Private
WILLIAM BUTZ
$1B - $3B
Skilled Nursing Services & Residential Care
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About Maxim Healthcare Services
Maxim Healthcare Services is a Maryland-based healthcare firm that provides medical staffing, behavioral care and workforce solutions.
The job skills required for Field Support Specialist II include Customer Service, Attention to Detail, Onboarding, Communication Skills, Written Communication, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Support Specialist II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Support Specialist II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Support Specialist II positions, which can be used as a reference in future career path planning. As a Field Support Specialist II, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Support Specialist II. You can explore the career advancement for a Field Support Specialist II below and select your interested title to get hiring information.
