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JOB DESCRIPTION
Job Title: Client Support Manager | Date: May 2024 |
Status: Exempt | Department: Digital Health |
Supervisor: Michael Healey | Number of Subordinates: 2-4 |
Pay: $60,000 - $70,000 annually
Job Summary:
This individual will lead our client support team. This role involves managing client interactions, resolving technical and usage issues, and ensuring a high level of customer satisfaction. This individual will have a strong background in software support (SAAS and helpdesk), an understanding of the healthcare industry, and excellent leadership skills.
Job Responsibilities:
Education Necessary for Position:
Experience & Skills Necessary for Position:
Work Environment:
Organizational Relationships:
Full Time
$101k-130k (estimate)
05/28/2024
06/15/2024
The following is the career advancement route for Client Support Manager positions, which can be used as a reference in future career path planning. As a Client Support Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Manager. You can explore the career advancement for a Client Support Manager below and select your interested title to get hiring information.