By joining our team, you’ll be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Volunteer Coordinator will assist the Volunteer Service Team in supporting volunteer outreach and recruitment efforts including maintaining SRAlab website, coordinating corporate work-study programs and service learning classes, and filling collegiate internship placements.
The Volunteer Coordinator will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.
The Volunteer Coordinator will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Job Description

The Volunteer Coordinator:

• Assists in the coordination of daily operations for the Volunteer Services Department.

• Processes and maintains volunteer files in compliance with SRAlab policies and procedures.

• Coordinates volunteer schedules and shift or unit changes.

• Maintains records of volunteer service hours within the volunteer management software.

• Assists with SRAlab special events requiring volunteers.

• Replies to inquiries through the general volunteer email and voicemail box.

• Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

• Reports directly to the Director, Adaptive Sports and Fitness Programs, Therapeutic Recreation and Volunteer Services

Knowledge, Skills & Abilities Required

• Minimum 1 year of coordinating volunteers in a paid or unpaid position

• Proficiency with volunteer management software Volgistics or Vsys One

• Proficiency in Microsoft applications: intermediate level skills in the use of Outlook, Word, and Excel; basic level skills in the use of PowerPoint.

• Proficiency in keyboarding skills. Application of a variety moderately complex computer PC software and office equipment (photocopying, fax machine, Dictaphone, calculator, multi-line phone, etc.).

• Communication and interpersonal skills necessary to interact on a daily basis with internal/external customers in various circumstances.

• Advanced organizational skills necessary to efficiently prioritize and complete a variety of tasks.

• Ability to collaborate effectively in a team setting in order to maximize quality and efficiently of operations.

Working Conditions
Normal office environment with little or no exposure to dust or extreme temperature.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Equal Employment Opportunity

ShirleyRyan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.