The Reservations Specialist can be full-time or part-time and will be handling all aspects of the reservation process. This position would earn commission with total earnings up to $20/hr. Benefits are offered with PTO, Sick time, Medical, Dental, Vision, Life Insurance, 401K Matching, Paid Holidays, and Holiday Pay.
Job Duties
Full Time and Part Time
Greet customers using standard dialogue
Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc.
Perform vehicle exchanges and extensions
Inspect incoming vehicles for new damage
Report damages to on-duty supervisor
Scan returning vehicles back into system
Provide computerized receipt to customer
Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotions etc.
Support a team environment by assisting other agents and/or other areas when needed
Requirements
High School Diploma or equivalent
1 year of customer service experience
Professional communication skills
Problem resolution experience
Minimum age of 18
Valid driver's license
Clean driving record