Lead User Experience Designer

Technology at Williams-Sonoma, Inc.

In Technology, we reach beyond the code to lead and communicate. We're there to lend a hand anytime our brand and shared service partners need a technical guru. Whether it's helping an associate with a day-making tech fix, creating an online shopping experience that sails through with ease, taking our business into the next frontier, or finding new ways to run green, each of us is committed to creating a user experience that's as unique and rich as the products offered in our stores and online.

Overview of the Lead User Experience Designer Role

As a Lead User Experience Designer, you will use your strong user-centered design skills to build best in class experiences across our brands. You will work on a wide range of enhancements to improve our customer and associate experiences. You will collaborate with multi-disciplinary teams and provide design leadership to elevate our design practices.

Responsibilities

• Lead the user experience for a range of projects touching our digital sites and internal applications with ownership over multiple domains.
• Design high quality, compelling, easy to use solutions that solve customer and business problems.
• Create user experience designs, interaction specifications, user flows, prototypes, audits, and journey maps.
• Synthesize customer feedback, user research, and analytics to drive insights that make an impact.
• Develop processes and frameworks that elevate our design practice.
• Collaborate and work strategically with product managers, site managers, creative designers, researchers, and technologists to build great experiences.
• Communicate and influence design decisions at all levels of our organization.

Criteria

• You have a minimum of 8 years of experience in user experience design.
• You have a wide range of experience in user experience including interaction design, visual. design, information architecture, design systems and user research.
• A strong ability to lead the design through influence and inspiration.
• You have excellent communication skills.
• You have an outstanding design portfolio demonstrating strategic design thinking in your projects.
• You like to work in a fast-paced cross-team environment.
• You have experience with Figma.
• Bachelor's degree in Design, User Experience, Human-Computer Interaction, a related field, or equivalent work experience.

We believe in People First

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI initiatives prompt associate participation and engagement, aligning with our core vision to reflect the communities where we do business and put people first.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Your Journey in Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops and learning programs
• Speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $135,000 - $160,000 annually. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.