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Director of Professional Services
Clinical Architecture Indianapolis, IN
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$165k-227k (estimate)
Full Time 1 Day Ago
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Clinical Architecture is Hiring a Director of Professional Services Near Indianapolis, IN

Job Description

Job Description

Who We Are

Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.

About The Position

Clinical Architecture is seeking a Director of Professional Services in the Indianapolis, IN area to promote, manage, and deliver professional services for our clients. The primary objective of the role is to effectively lead a team of subject matter experts, leveraging their in-depth understanding of our client's business requirements to ensure those requirements are not just met, but exceeded. This position will challenge you to learn our software and its capabilities and assist our clients with their initiatives. We strive to build long-term relationships with our clients, and we want to provide industry leading services to further enable them to improve the quality of their data.

Responsibilities

  • Manage a team of informatics subject matter experts and project management professionals.
  • Oversee project planning, execution and close-out.
  • Develop and document project plans, dashboards and other approaches to manage various internal and external projects.
  • Collaborate with Sales team to scope and write professional service proposals.
  • Provide a positive client experience by delivering great service and engaging with clients throughout our business relationship.
  • Ability to understand clients' needs and use all available resources to identify options and recommend alternatives.

Qualifications and Experience

  • 5 years of previous project management, project coordination, or project administration experience is required.
  • 5 years of scoping, managing and/or delivering professional services is required.
  • Proven ability to translate between IT and Business stakeholders to ensure goals are achieved is required.
  • Strong communication is essential, both verbally and in email.
  • Highly motivated to learn new skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Experience in healthcare technology and/or healthcare terminology (e.g., SNOMED, LOINC, CPT, ICD-10-CM) is desired.
  • Bachelor's degree in Business, Informatics, Public Health, Healthcare Policy & Administration or related field is preferred.

Why Clinical Architecture?
We offer:

  • Opportunities for learning, development, and growth.
  • Experiences that connect you with colleagues.
  • A laid-back work environment with thoughtful amenities.
  • Paid Volunteer Time, Paid Holidays & PTO, including our own winter break week for full-time team members.
  • Sabbatical opportunities for tenured team members.
  • Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.
  • Maternity and Parental leave benefits.
  • Employer paid Short-term Disability & Long-term Disability.
  • Health and Wellness incentives.
  • 401k Matching.
  • Better workdays.

Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.

Job Summary

JOB TYPE

Full Time

SALARY

$165k-227k (estimate)

POST DATE

06/11/2024

EXPIRATION DATE

06/24/2024

WEBSITE

clinicalarchitecture.com

HEADQUARTERS

SAINT PETERSBURG, FL

SIZE

25 - 50

FOUNDED

2007

CEO

DAVID HUGGLESTONE

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About Clinical Architecture

Clinical Architecture is the leading provider of innovative healthcare IT solutions focused on the quality and usability of clinical information. Our healthcare data quality solutions comprehensively address industry gaps in content acquisition and management, content distribution and deployment, master data management, reference data management, data aggregation, clinical decision support, normalization, clinical natural language processing, semantic interoperability, and clinical documentation.

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The following is the career advancement route for Director of Professional Services positions, which can be used as a reference in future career path planning. As a Director of Professional Services, it can be promoted into senior positions as a Hospital Administrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director of Professional Services. You can explore the career advancement for a Director of Professional Services below and select your interested title to get hiring information.

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