Veterinary Office Manager Job Description

The veterinary office manager is the administrative leader of an organization that provides veterinary care to equine animals.

Veterinary office managers manage the day-to-day operations of the office, to include but not limited to; overseeing staff, scheduling appointments, accounts payable and receivable, payroll, inventory, and ensuring the office runs smoothly.

Veterinary office managers coordinate with in-house veterinarians, when required.

Veterinary office managers supervise the day-to-day administrative functions of the practice.

This job includes arranging and scheduling appointments, handling accounts payable and accounts receivable, maintaining scheduling records, maintaining customer records, handling customer complaints, and ordering supplies and inventory.

Job Brief:

We’re looking for a Veterinary Office Manager to oversee the daily operations of our equine practice. The ideal candidate will have experience managing an office, be highly organized, and have excellent customer service skills.

Veterinary Office Manager Duties:

• Coordinate and manage communications between veterinarians and staff members
• Create and maintain client records, customer accounts, and financial records
• Coordinate scheduling for staff members and veterinary practices
• Coordinate resources, equipment, and staffing
• Promote customer service
• Follow policies and procedures
• Promote a positive and professional image for the office

Veterinary Office Manager Responsibilities:

• Manage the daily operations of the veterinary office, including front desk, scheduling, and billing
• Review client and animal records to confirm complete information, make necessary changes, and verify accuracy of all bills
• Take office and client phone calls in a polite and professional manner
• Manage the electronic medical records system (2Inova Prime)
• With the assistance of the controller, track daily cash flow, and reconcile all bank accounts, credit cards, and insurance using 2Inova Prime
• Develop and implement financial procedures to ensure efficient accounting and timely reporting
• Prepare monthly financial statements, and promptly respond to auditors
• Maintain good relationship with all clients, employees, vendors, and employees, and ensure all clients are satisfied before leaving the practice
• Maintain inventory system and order supplies as needed
• Assist with marketing, client relations, and business development
• Comply with all laws and regulations

Requirements And Skills:

• Bachelor’s degree in business management, finance, accounting, or related field preferred, not required
• High School Diploma or GED
• 1 years’ experience in veterinary office management or office management
• Effective interpersonal, communication, and organizational skills
• Ability to multi-task, meet deadlines, and prioritize workload

At PHR Services, LTD, we pride ourselves on being an Equal Opportunity Employer. We’re committed to creating a diverse and inclusive team, and we welcome applications from people of all backgrounds, experiences, and perspectives. We believe that a wide range of voices makes us stronger, and we’re committed to building a team that reflects the diversity of the communities we serve.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Experience:

• Microsoft Office: 1 year (Preferred)
• Office Administration: 1 year (Preferred)

Ability to Commute:

• Edmond, OK (Required)

Work Location: In person