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Field Service Support
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$49k-68k (estimate)
Full Time 3 Days Ago
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JC COMPTON ENTERPRISES INC is Hiring a Field Service Support Near Tempe, AZ

Job Description

Job Description
JCCEI is hiring for the full-time position of Field Service Support representative to coordinate our outage notification process. JCCEI partners with cable communications companies and performs services for the upgrade and expansion of cable and fiber networks. The Field Service Support position will act as a liaison to provide outage information with dates and times to customers impacted in the scheduled work areas. This includes door tagging all residences within the affected service area as well as communicating this information to apartment and multi-dwelling complex managers. The ideal candidate will be organized, detail oriented and be able to work independently to ensure the completion of the notification process.
Responsibilities
  • Work with Management to identify scheduled work areas that will require notification of possible outages.
  • Hang door tags on residences that will be affected within 3 days of when work will be performed
  • Identify apartment and multi-dwelling complexes and inform their community management of upcoming work.
  • Provide accurate, valid, and complete information by using the right methods/tools
  • Keep records of customer interactions, work completed daily.
  • Follow communication procedures, guidelines, and policies
Skills
  • Accurate tracking to record areas door tagged for outages
  • Proficient map and navigation skills
  • Professional phone and in-person communications
  • Excellent communication and presentation skills
  • Ability to prioritize, and manage time effectively
Qualifications
· High School Diploma or equivalent
· Must be able to pass a Background Check
· Valid Driver’s license in good standing
· Ability to walk for extended time

Job Summary

JOB TYPE

Full Time

SALARY

$49k-68k (estimate)

POST DATE

06/02/2024

EXPIRATION DATE

06/15/2024

Show more

JC COMPTON ENTERPRISES INC
Full Time
$66k-82k (estimate)
7 Months Ago

The following is the career advancement route for Field Service Support positions, which can be used as a reference in future career path planning. As a Field Service Support, it can be promoted into senior positions as a Field Service Rep. II - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Support. You can explore the career advancement for a Field Service Support below and select your interested title to get hiring information.

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