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Insight Global is searching for a Service Desk Specialist that will be responsible for supporting network operations by responding to customer inquiries, diagnosing central issues, tracking relevant information, and pursuing corrective action to resolve various network issues. Responsibilities will include troubleshooting, monitoring, tracking, resolution, and documentation for all network support areas. This candidate will assist team members in establishing network and information system needs. This resource will provide customer support for issues, requests, and questions related to all network support areas. The specialist will perform administrative and miscellaneous duties associated with record keeping inventory, safety, and other requirements.
Full Time
Business Services
$46k-57k (estimate)
05/30/2024
06/27/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The job skills required for Service Desk Specialist include Troubleshooting, Service Desk, Customer Support, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Specialist positions, which can be used as a reference in future career path planning. As a Service Desk Specialist, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Specialist. You can explore the career advancement for a Service Desk Specialist below and select your interested title to get hiring information.