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Licensed Insurance Customer Service Representative
Staff My Agency Cuyahoga Falls, OH
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$49k-64k (estimate)
Full Time 7 Days Ago
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Staff My Agency is Hiring a Licensed Insurance Customer Service Representative Near Cuyahoga Falls, OH

Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Insurance experience is preferred.
We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
  • Hourly pay plus bonus
  • Retirement Plan matching
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements
  • Property & Casualty license (required)
  • Life and Health license (required)
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Provide timely and thorough activity reports to agent
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Job Summary

JOB TYPE

Full Time

SALARY

$49k-64k (estimate)

POST DATE

05/21/2024

EXPIRATION DATE

06/09/2024

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The following is the career advancement route for Licensed Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Insurance Customer Service Representative. You can explore the career advancement for a Licensed Insurance Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Licensed Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Insurance Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Licensed Insurance Customer Service Representative job description and responsibilities

Ensure facilitation of first call resolution and customer satisfaction on all transactions handled.

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Proofread all written communication.

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Utilized knowledge of products to assist new and existing customers with product acquisition.

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Acknowledge and direct customer’s requests for additional products or services to appropriate licensed representatives.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Licensed Insurance Customer Service Representative jobs

Consider a professional certification.

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Learn From Experienced Coworkers.

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Agents must be able to explain how the recommended policy can help address the customers concerns and to provide peace of mind.

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Maintain strong clientele relationship with customers.

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Candidates must attend meetings seminars and programs, learn about new products and services and learned new skills to be more efficient.

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Step 3: View the best colleges and universities for Licensed Insurance Customer Service Representative.

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