Emursive Productions, the producing company behind the McKittrick Hotel, home of Sleep NoMore, Gallow Green, Manderley Bar, and The Club Car is seeking Guest Assistants to work on anew production. The Guest Assistant (GA) is responsible for assisting guests and fieldingquestions while they are immersed in the show, helping to facilitate communication betweenperformers and stage management, and looking out for the well-being of both guests andin-show staff members. The GA must be a team player, detail oriented, be able to think quickly,have strong interpersonal skills, and remain calm in stressful situations. The GA must work withstage management, front of house, and production departments to ensure a smooth and safeperformance while remaining in compliance with local, state, and federal regulations.
We are seeking someone who is a true self-starter, a multi-tasker, and someone able to prioritizeresponsibilities. Candidates will demonstrate attention to detail, creative problem-solving skills,possess and exhibit empathy, exude a good sense of humor, and a track record of on-their-feetproblem solving. Candidates must be proactive and possess clear communication skills and theability to be a team player.
Emursive Productions is an equal opportunity employer. Emursive does not tolerate harassmentand discrimination and will not discriminate and will take affirmative action measures againstdiscrimination in employment, recruitment, advertisements for employment, compensation,termination, promotions, and other conditions of employment against any employee or jobapplicant on the basis of race, color, gender, religion, national origin, sex, sexual orientation, age,disability, gender identity, marital or veteran status, or any other protected class.
Please submit a cover letter and resume with the subject line “Guest Assistant” No phone calls orunsolicited emails, please. All interestedapplicants should apply directly. Applications may be sent to jobs@lifeandtrustnyc.com.
Expected Schedule:
Up to 28 hours/week (exact schedule approximate and subject to change)
June 10th-June 30th:
- 5:30pm-9:00pm - Mondays, Wednesdays, Thursdays, Fridays and Saturdays
- 5:00pm-8:30pm - Sundays
July 1st Onward:
- 5:30pm-9:00pm - Mondays, Wednesdays, Thursdays, Fridays
- 1pm-4:30pm; 6:00pm-9:00pm - Saturdays
- 12pm-3:30pm; 5pm-8:00pm - Sundays
Responsibilities:
- Follow performance tracks as assigned.
- Provide an inclusive, high quality experience for guests from a diversity of backgrounds.
- Answer guest questions in a polite, concise manner.
- Be aware of and enforce appropriate guest code of conduct.
- Must be aware of, and follow, the proper procedures for assisting guests with disabilities.
- Attend pre-show meetings and other training as required by management.
- Communicate with the front of house and guest relations staff as relates to audience needs.
-Communicate with the SM team in regards to production and performance related matters.
- Be able to respond to guest and staff injuries and first aid needs.
- Observe the performance and report any misconduct or concerns.
- Pass on messages from performers to stage management.
- Guard back of house and performance spaces.
- In the event of an evacuation, help evacuate the building according to established protocols.
Qualifications:
- Minimum high school diploma or equivalent.
- Experience in guest relations, front of house, or customer service.
- Possess excellent communication and guest service skills.
- Must be able to move quickly and inconspicuously through the space for 3 hours.
- Ability to stand for varying periods of time.
- Upon hiring you will be required to complete certification in fireguard training, first aid training,and CPR certification.
- Theatrical experience is a plus.
Environmental Factors:
*Can complete responsibilities and duties under the following conditions*
- Strobing lights
- Continuous, large quantities of haze
- Minimal to no lighting
- Required masks worn by all employees during performance
- Traveling over 6 stories of building via stairwells
Rate:
- $22/hr, Part Time Position expected 28 hrs/wk
