As a Documentation Manager, you will play a pivotal role in developing and maintaining documentation for our client's healthcare technology solutions and services. You'll collaborate closely with software developers, product managers, clinical staff, and implementation teams to ensure documentation accuracy, relevance, and compliance with healthcare regulations. Reporting to the VP of Implementation, you'll manage updates, revisions, and style guides while providing exceptional customer service and support to teams and clients.
Responsibilities:
Develop and maintain a deep understanding of our healthcare technology solutions and services.
Collaborate with software developers, product managers, and clinical staff to ensure documentation accuracy and relevance.
Manage updates and revisions to documentation as software evolves.
Design and implement style guides and documentation standards.
Ensure compliance with healthcare regulations and standards in all documentation.
Provide onsite support for implementation team members as required.
Provide feedback to VP of Implementation on documentation approaches and outcomes.
Requirements:
Experience in the healthcare industry is REQUIRED.
Bachelor’s degree in Technical Communication, English, Information Technology, or related field.
Proven experience (3-5 years) as a documentation manager, particularly in healthcare software or related fields.
Strong knowledge of documentation design tools and content management systems.
Excellent written and verbal communication skills.
Ability to understand and document complex software systems.
Strong organizational skills and attention to detail.
Experience with Electronic Health Records (EHR) and Revenue Cycle Management (RCM) systems and understanding of healthcare terminology.
Strong analytical skills and attention to detail.
Preference given to candidates with experience in HCIT software implementation, training, or documentation.
Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Adobe.
Exceptional interpersonal and relationship-building skills.
AppleOne is proud to be an Equal Opportunity Employer. We believe in people, and we are committed to working with people of all backgrounds and connecting them with clients and companies who share our goals of diversity and inclusiveness. All qualified applicants will receive consideration for employment without regard to race, religion, ancestry, color, national origin, age, gender identity or expression, genetic information, marital status, medical condition, disability, protected veteran status, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable federal, state, or local laws..
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https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

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