Job Title : Deployment Project Manager

Location : Redmond, WA (Onsite and local only)

Job Description

Role Overview:

The Deployment Project Manager is responsible for managing the end-to-end process of deployment services, including oversight of daily operations, capacity management, and decommissioning. This role requires strategic oversight, coordination with various teams, and ensuring optimal customer experience.

Key Responsibilities:

Deployment Management:

• Manage day-to-day deployment portfolio and oversee end-to-end deployment processes.
• Create and manage schedules, scope, meeting agendas, action items, and status reports.
• Ensure deployment documents are complete, current, and properly stored.
• Provide on-site support for deployments and coordinate with site operations, engineering, facilities, and suppliers.
• Handle deployment inquiries via Outlook/ServiceNow and ensure ticketing system is updated.
• Conduct Post Project Reviews to identify workflow enhancements.

Decommission Management:

• Plan, track, and resolve issues related to decommissioning.
• Create tickets and respond to decommission inquiries.
• Track decommission status and coordinate task assignments with internal teams.

Capacity Management:

• Initiate proactive capacity management initiatives and conduct gap analysis.
• Track, manage, and report resource levels to meet demand.
• Coordinate asset management, including decommissioning and relocation of low-density assets.
• Provide weekly updates on capacity programs and manage capacity reporting for power and cooling.

Facility Capacity Management:

• Manage policies and processes related to capacity and facility usage.
• Define capacity limits and provide monthly reports.
• Conduct Quarterly Site Reviews and ensure adherence to Site Change Control measures.
• Coordinate site on-boarding and off-boarding processes.

Key Skills:

• Strong project management skills with experience in deployment and decommissioning.
• Proficiency in using MSFT tools like Outlook, ServiceNow, and capacity management software.
• Excellent coordination and communication skills.
• Ability to manage escalations and provide strategic oversight.
• Familiarity with Azure Hardware (WCS rack systems) and capacity management policies.

Requirements:

• Ability to handle 3,000 devices per month.
• Availability to support PST time zone during standard business hours with after-hours and regional coverage.
• Proactive and adaptable approach to resource allocation and technical assistance.
• Strong problem-solving skills and ability to conduct post-project reviews for continuous improvement.