Under the direction of the Director of Admissions Operations, this role ensures the seamless synchronization of data entry duties associated with prospective student inquiries, applications, transcripts, test scores, and other essential documents for the Admissions Office. This position plays a critical role in coordinating strategies that enhance the recruitment and admission processes, leveraging Technolutions' Customer Relationship Management (CRM) software, Slate. The role requires regular and effective communication with staff and academic departments, striving to deliver exceptional student services. Further details about the Admissions Office can be found online at https://admissions.utahtech.edu/.

• Manage admissions-related data entry tasks; keep students informed about their admissions status, through email, phone calls, and in person.
• Create and update resources to address common issues and questions for office staff use.
• Assist the Director of Admissions Operations in developing and maintaining policies and procedures; recommend strategies for CRM enhancements and operational efficiency.
• Troubleshoot issues related to student requests and process the reinstatement of admissions deferments and leaves of absence.
• Identify and process the migration of concurrent enrollment students to incoming freshmen status.
• Handle hiring, training, scheduling, and evaluating part-time and student employees, including managing budgets for work-study positions. Mentor part-time admissions staff, support daily operations, and create process efficiencies.
• Collaborate with the Admissions Operations Director on changes and updates to the admissions applications and supporting internal structures.
• Assess and recommend improvements for office functions; manage office supplies and materials.
• Work collaboratively with campus offices to implement, maintain, and improve workflows and data exchange.
• Travel to and participate in student recruitment events, both in and out of state.
• Work with recruitment staff to streamline admissions processes and troubleshoot issues .
• Monitor application statuses in bulk and provide advice on practices for achieving goals.
• Perform other duties as assigned.

• Bachelor's degree in a related field required.
• Minimum of two years of office experience required; experience in higher education and/or admissions processing preferred.
• Proficiency in computer skills, including word processing, data entry, and Microsoft Office; experience with CRM systems, SQL, and HTML preferred.
• Highly motivated with a strong commitment to Utah Tech University. Ability to self-start, remain calm under pressure, meet deadlines, work independently, manage multiple priorities, solve problems, and relate to diverse personalities.
• Excellent oral and written communication skills.
• Valid driver's license required, as the position may involve operating a vehicle for recruitment events.
• Familiarity with various financial aid and scholarship programs, including application deadlines and regulations, preferred.

POSITION DETAILS, COMPENSATION AND BENEFITS: Full-time overtime-exempt staff position. Annual salary of $44,000-$48,000, depending on qualifications & experience. Desired start date of August 2024. Excellent benefits package included that begins on start date; includes medical, dental, vision, employee assistance and wellness programs, life, disability, retirement, undergraduate tuition waivers for employees and eligible dependents, as well as paid holidays in addition to sick and vacation leave accruals. See https://humanresources.utahtech.edu/employee-benefits/ under "Benefits Summary" for more details.

ELECTRONIC APPLICATION PROCEDURES: Application review begins June 24, 2024 . Submit application materials (including resume contents and contact information for three professional references) and upload cover letter electronically. If, because of a disability, you need special services or facilities in order to apply for this opening, please call the Human Resources Office at (435) 652-7520.

ABOUT THE UNIVERSITY: Utah Tech University is an open, comprehensive, polytechnic institution, committed to exceptional student learning and success that has adopted an instructional approach of "active learning. active life" and a culture of innovation and entrepreneurship. We seek faculty and staff committed to creating an active, applied and career-oriented learning environment that is student-centered. Established in 1911 as a community college and in 2013 as a state university, our University is located in picturesque southwestern Utah, approximately 120 miles north of Las Vegas. The area is renowned for its red rocks, desert climate, over 300 days of sunshine annually, and featuring easy access to world-class outdoor recreational opportunities. Click here to learn more about the University.
Utah Tech University is a fast-growing Utah public institution of higher education, with more than 12,000 students. We offer over 250 programs, including masters, bachelors, associates, certificates, endorsements, minors, and/or emphases. We seek to recruit and retain diverse and ambitious faculty and staff who bring new ideas, possess values and career aspirations aligned with the mission and vision, and are inspired to build a premier open, comprehensive, polytechnic university. Utah Tech University is an Equal Opportunity / Affirmative Action employer; the President and employees of the University are fully committed to Affirmative Action within its employment programs and activities. Utah Tech does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, pregnancy, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or the University's non-discrimination policies:

• Director of Equity Compliance / Title IX Coordinator: Hazel Sainsbury - titleix@utahtech.edu, HCC 579, 435-652-7747.
• Deputy Title IX Coordinator: Jennifer Larimore -titleix@utahtech.edu, 435-652-7731.

• U.S. Department of Education, Office of Assistant Secretary for Civil Rights, ocr@ed.gov, 800-421-3481.
• U.S. Department of Education, Denver Regional Office, ocr.denver@ed.gov, 303-844-5695.