MCA, your trusted advisor for wireless communications, data, and security, is seeking an experienced Advanced Field Technician in the Timonium, Maryland area to support our fast-growing In-Building Wireless Solutions (IWS) division.
MCA seeks team members who share our values: service, growth, teamwork, and safety. As a Military Friendly Employer, we welcome veterans, with over 250 already on board. Join us and become part of the MCA family, where we prioritize both work and enjoyment. We offer competitive compensation and benefits such as Medical, Dental, Vision, 401K, PTO, Holiday Pay, Education Incentives, and more.
WHAT YOU WILL BE DOING:

• Supervising and being hands-on with central office equipment and installation to meet desired quality standards.
• Supporting Lead Technicians during projects.
• Supervising all projects.
• Demonstrating proficiency and quality in installing project-specific components and equipment consistent with manufacturer and company standards.
• Using hand and power tools as well as specialty tools.
• Demonstrating the ability to work professionally at all job sites.
• Diagnosing problems and directing the troubleshooting process with equipment, as necessary.
• Assisting in the completion of installations in a diverse range of buildings (including stadiums, motor speedways, hospitals, schools, and office buildings.
• Maintaining safe, clean, and orderly tools and work area.
• Assisting in the completion of all required paperwork and documentation.
• Maintaining customer confidence by performing outstanding work.

WHAT YOU WILL BRING TO THE TEAM:

• 3 years of Carrier/Central Office experience.
• Hands-on experience with project-specific OEMs (Original Equipment Manufacturer).
• Knowledge of basic electrical theory including grounding.
• Ability to work with laptop computers and data recording/sharing applications such as Excel, Word, Adobe, etc.
• Willingness to learn new technologies in public safety and wireless communications and equipment.
• Demonstrate ability to read and understand design plans and bills of material.
• Ability to work flexible shifts and to adapt to changing work schedules.
• Ability to work in a fast-paced environment, establish priorities, work independently as part of a team, and proceed with objectives without supervision.
• Must be able to interact and communicate professionally.
• Proven track record of reliability, integrity, and responsibility.
• Ability to travel as needed.

YOUR ENVIRONMENT AND PHYSICAL REQUIREMENTS:
The physical environment requires the employee to work inside and outside in heat/cold, wet/humid, and dry/arid conditions.
While performing the duties of this job, the employee is required to frequently stand, walk, sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; talk or hear; utilize personal protective equipment to prevent exposure to potentially hazardous materials, lift (overhead, waist level) from the floor, bending, frequently utilize near vision use for reading and computer use; be able to handle semi-frequent stressful conditions (cardiovascular), frequently work in outdoor weather conditions, frequently move equipment weighing up to 50 pounds, occasionally ascend/descend a ladder, operate a motor vehicle, frequently position self to maintain computers or other equipment as needed.
On-call for critical systems maintenance may be required. First shift hours Monday – Friday, with occasional 2nd or 3rd shift and weekends depending on project schedules.
TRAVEL REQUIREMENTS:
Travel as necessary to support company and customer needs. Up to 80%
Who We AreMobile Communications America, Inc. (MCA) provides wireless communication, data, and security solutions that enhance workplace safety, security, and efficiency nationwide. Customers trust us to provide a portfolio of turn-key systems, products, and services — including two-way radio communications, vehicle uplift, security video and access control systems, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless networks. Our more than 60,000 customers span industries such as public safety, commercial, manufacturing, education, healthcare, utilities, and government. In addition to being the largest Motorola partner in the U.S., MCA has strategic partnerships with over 1,000 major manufacturers to offer an extensive portfolio of products and technologies.
What We BelieveWe are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and customers seriously and believe our best work can be fun. A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholders, and communities.
NOTE: The above statements describe the general nature and level of work performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills, and physical demands required of personnel so classified. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Mobile Communications America, Inc. is proud to be an Equal Opportunity workplace and is an Affirmative Action employer. We are committed to creating an inclusive environment that celebrates diversity. At MCA, we are “better together.”